The telecom industry is in a state of transformation. In fact, so much is changing that the word “telecom” doesn’t even fully describe it anymore. And this comes at a time when market conditions have tightened the profit margins on these companies’ legacy businesses, like phone and voice services. To succeed, companies need to improve margins and find efficiencies in those core businesses. Ideally, these divisions
can operate as stable, profitable revenue engines while companies seek bigger growth opportunities elsewhere.