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Empowering agents, enhancing efficiency: PolyAI’s voice assistant reshapes customer care for Atos

Empowering agents, enhancing efficiency: PolyAI’s voice assistant reshapes customer care for Atos

Poly
Published by: Research Desk Released: Nov 09, 2023

Atos is a global leader in digital transformation with 110,000 employees and annual revenue of circa € 11 billion. Atos provides tailored end-to-end solutions for all industries in 69 countries.

Atos handles the entire end-to-end banking operation of a government-backed financial service, including all customer service channels and aspects of technology. The partnership is directed toward building a self-service digital business that enhances efficiency and scales operations to serve millions of customers.

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