According to Gartner research, 64% of customer-facing employees believe that unnecessary effort prevents their company from delivering a higher-quality customer experience. Teams working in silos and rapidly changing systems stand in the way of creating a consistent and best-in-class experience for their customers and partners. For low-code apps and self-service experiences built on a Digital Experience Platform (DXP) to deliver on their promised TCO and agility, DXPs must empower IT teams. Integrations make up 60% of the development effort, so organizations need to think about more than just having REST endpoints for their apps.
A Guide to Implementing a Unified Data Fabric Strategy with HCL Volt Foundry
