IDC positioned Oracle as a Leader in its “IDC MarketScape: Worldwide Customer Information System & Billing Solutions for Utilities 2024 Vendor Assessment.”
This IDC MarketScape provides energy and water utilities globally with insight into the current capabilities and future strategies of customer information system and billing (CIS&B) software vendors, guiding them in their projects or as they plan for end-to-end CIS&B solution implementations. Utilities should use it to support their CIS&B solution evaluation processes to
- Get an independent assessment of current CIS&B solution capabilities for energy and water retailers’ and utilities’ specific business needs.
- Integrate the list of companies from which they might request proposals.
- Leverage criteria in their own individual software evaluation processes.