Highlights:

  • Zoom will be part of Lumen’s Unified Communications and Collaboration Suite.
  • Lumen will offer enhanced services around Zoom’s best-in-class video-first unified communications platform.
  • Zoom and Lumen bring together Lumen’s embedded network security capabilities.
  • The collaboration was first revealed in September 2020.

Zoom and Lumen team up

Zoom Video Communications, Inc., and Lumen Technologies declared that the companies would team up, and Zoom will be part of Lumen’s Unified Communications and Collaboration Suite. Lumen will offer enhanced services around Zoom’s best-in-class video-first unified communications platform to their increasing and broad base of consumers worldwide.

Zoom and Lumen Technologies are trying to enhance their technological capabilities and communications expertise to get the world closer. Thus, helping enterprises keep their important conversations going.

At present, they are expanding the partnership to benefit consumers using Zoom delivered by Lumen. The platform offers consumers improved delivery, consumer success, managed services, and collaboration experience worldwide by combining reliability and speed.

Zoom and Lumen bring together Lumen’s embedded network security capabilities via Zoom’s built-in security features to proactively protect enterprises or consumers using their combined services.

Goal behind partnership

The collaboration was first revealed in September 2020 with an aim to offer unparalleled managed services and experiences to the present modern businesses. Zoom delivered by Lumen is expected to roll out novel service features and enhancements over the coming months, including mobile phone and Lumen Cloud Connect for Zoom.

Expert view

Shaun Andrews, Chief Marketing Officer (CMO) at Lumen Technologies, commented: “When the world turned to virtual meetings, Zoom turned to Lumen’s fiber network to power its best-in-class video communications platform.” Further, he added, “We’re happy to take this partnership a step further by combining our platforms and our strengths to create a platform delivered by Lumen. Together, we will help keep families, businesses, schools, and hospitals securely connected to the world, and thriving in the 4th industrial revolution.”

Ryan Azus, Chief Revenue Officer (CRO) at Zoom Video Communications, commented: “Lumen has been a very valuable partner to Zoom and over the past several months, we’ve helped businesses connect and grow.” Further, he added, “With their wide market incumbency, as well deep expertise in the networking and Unified Communications & Collaborations space, Zoom delivered by Lumen is poised to bring our mutual clients an optimal experience that we are very excited about.”

Craig Richter, Senior Director Product Management at Lumen, commented: “Partnering with Zoom means we can offer our worldwide customers an industry leading-edge enterprise video communications platform, and also provide Lumen’s highly connected global network infrastructure and white glove global service wrappers. This is a terrific addition to our Unified Communications portfolio that squarely addresses a growing demand in the Unified Communications space.”