Highlights:

  • Plivo is ranked number one in G2’s Cloud Communications Platform Grid category for Winter 2021.
  • The unified communication platform by Plivo with carrier network is available in 190 plus countries.
  • G2 releases quarterly reports by category and ranking vendors.

Plivo – momentum leader in cloud communication platform

Plivo, a momentum leader in cloud communication platform, allows businesses to keep their consumers engaged. For offering enhanced consumer experience, Plivo has been recently ranked number one in the G2’s Cloud Communications Platform Grid category for Winter 2021, with approximately 98% of consumers rating Plivo at 4.5 or 5 stars. The criteria for nominees under this category were based on market presence and user satisfaction.

Plivo has been recognized under the Momentum Leader in the Cloud Communications Platform category because of its products that are on the highest growth trajectory based on user satisfaction, digital presence, and customer adoption.

Unified communication platform

The unified communication platform by Plivo with carrier network is available in 190 plus countries. Its Application Programming Interface (API) platform represents a scalable, simple, and quick way to enhance consumer communications. Also, the API platform is exclusively used for messaging and voice calls and solutions for support and sales teams.

The API platform allows mobile and web apps to integrate messaging and voice functionality and engage with consumers programmatically.

G2 releases quarterly reports

G2 releases quarterly reports by category and rating suppliers across a variety of factors regularly. G2 utilizes an algorithm technique to evaluate reviews from consumers and data from social networks and other online sources to develop its scores. Satisfaction scores are based on consumer review quality and quantity and end-user satisfaction.

The market presence scores are based on public data, including organization growth and other metrics. The momentum scores are calculated based on the growth of customer adoption, consumer satisfaction scores, and digital presence.

What experts think

Venky B, Co-Founder and CEO at Plivo, commented: “Plivo congratulates the other organizations highlighted on the G2 Grids and is proud to be considered a Leader.”

He further added, “Along with being recognized as a Leader, Plivo also had the highest growth trajectory of any product on the grid during the reporting period. Seamless cloud communications are becoming more and more crucial in today’s business environment, and we intend to continue setting a positive example for the industry.”