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Search Results for: technology

eBook Not all Customer Experience Platforms are Created Equal

eBook Not all Customer Experience Platforms are Created Equal

  Research Desk   Nov 14, 2018
Choosing the right technology to design and orchestrate customer engagement across all digital channels and voice is key to delivering on customer expectations for effortless omnichannel experiences. ...
IDC Report A Maturity Model for Delivering Proactive Customer Service

IDC Report A Maturity Model for Delivering Proactive Customer Service

  Research Desk   Nov 14, 2018
A Maturity Model for Delivering Proactive Customer Service According to IDC Research, "customer service is the new marketing" in an age where the relationship that is built through service is what di...
HOW ORGANIZATIONS CAN DEAL WITH THE DEMAND FOR CYBER-SECURITY?

HOW ORGANIZATIONS CAN DEAL WITH THE DEMAND FOR CYBER-SECURITY?

  Insights Desk   Nov 09, 2018
October is a National Cyber-Security Awareness month to raise awareness about vital role cyber-security plays in securing the personal and professional data of all American citizens to protect them. A...
TOP SECURITY CONCERNS AND SOLUTIONS FOR IOT DEVICES

TOP SECURITY CONCERNS AND SOLUTIONS FOR IOT DEVICES

  Insights Desk   Nov 09, 2018
When we first questioned a consumer whether they knew anything about the security of the connected devices that they are installed at their homes or workplaces? The users after thinking for a minute r...
WHAT SHOULD YOU KNOW BEFORE YOU START DEVELOPING AN APPLICATION ON CLOUD NATIVE?

WHAT SHOULD YOU KNOW BEFORE YOU START DEVELOPING AN APPLICATION ON CLOUD NATIVE?

  Insights Desk   Nov 09, 2018
Cloud native has been one of the most imperative topics being discussed by the development teams across the world. For some developers, it’s time to utilize a new technology for the development and ...
CLOUD SECURITY! A MILLION DOLLAR QUESTION: HOW COMPANIES ACHIEVE IT?

CLOUD SECURITY! A MILLION DOLLAR QUESTION: HOW COMPANIES ACHIEVE IT?

  Insights Desk   Nov 09, 2018
Cloud security has been a topic of debate under all the technology verticals. How secure is my data in the cloud? How the cloud will evolve under future challenges? Cloud storage service providers are...

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