Search Results for: machine learning

Transform Customer Engagement When it Counts the Most: A game- changing approach leveraging AI in real-time

Transform Customer Engagement When it Counts the Most: A game- changing approach leveraging AI in real-time

Research Desk Jun 01, 2021

The advent of new technology tools and solutions, as well as the maturation of older ones, has given rise to new capabilities for customer service. The contact center industry has entered a new era, w...

Houston’s Hobby Airport Builds a Next-gen Experience through AI

Houston’s Hobby Airport Builds a Next-gen Experience through AI

Insights Desk Jun 01, 2021

The next-generation technology will turn out to be a boon for the passengers at William P. Hobby Airport, HOU. Its newly launched features, including live journeys and wait times for passengers, and s...

Planck Pulls in USD 20 M to Build New Products, Services

Planck Pulls in USD 20 M to Build New Products, Services

Insights Desk Jun 01, 2021

Planck, the AI-based data platform known for commercial insurance underwriting, announced raising a USD 20 million growth round. The funding came from Greenfield Partners and 3L Capital, and more part...

Guide de l’acheteur pour la CDP : sélection de la plateforme de données client appropriée

Guide de l’acheteur pour la CDP : sélection de la plateforme de données client appropriée

Research Desk May 27, 2021

Améliorez l’engagement, la fidélité et la fidélisation de vos clients en structurant l’ensemble de votre entreprise autour de vos clients. Dans ce guide de l’acheteur, vous apprendrez à off...

Leitfaden für Einkaufsleiter: Auswahl der richtigen Kundendatenplattform

Leitfaden für Einkaufsleiter: Auswahl der richtigen Kundendatenplattform

Research Desk May 27, 2021

Steigern Sie Kundenengagement, -loyalität und -bindung, indem Sie Ihr gesamtes Unternehmen um Ihre Kunden strukturieren. In diesem Leitfaden erfahren Sie, wie Sie hochgradig personalisierte Erlebniss...

Data Analytics Helped these Six Industries Thrive

Data Analytics Helped these Six Industries Thrive

Insights Desk May 26, 2021

Unless you’ve been living in a cave for the past couple of years, you know how important data has become virtually for your business and every consumer on the planet. There is certainly a lot of dat...

Analytics Lessons Learned: How four companies drove business agility with analytics

Analytics Lessons Learned: How four companies drove business agility with analytics

Research Desk May 21, 2021

The business world has changed completely—and continues to change every day. Using your data to keep track of changes in your market and react to changes as they arise is now a necessity. Read the e...

Oracle’s Cloud Infrastructure to Drive Football Analytics

Oracle’s Cloud Infrastructure to Drive Football Analytics

Insights Desk May 20, 2021

Highlights: The world’s most-watched football league, The Premier League 2021/2022, has picked Oracle as its official cloud provider. Expert’s take. Oracle’s cloud infrastructure to d...

Verint IVA’s NLP Element Helps Win Artificial Intelligence Excellence Award

Verint IVA’s NLP Element Helps Win Artificial Intelligence Excellence Award

Insights Desk May 20, 2021

Verint, a customer engagement company, was chosen as one of the winners of the Business Intelligence Group’s Excellence in Artificial Intelligence Awards. Verint’s Intelligent Virtual Assistant (I...

Understanding ROI Based on Cloud Technology

Understanding ROI Based on Cloud Technology

Insights Desk May 17, 2021

ROI is an important term in the area of technology and innovation. Considering the rise and impact of cloud technology in organizations, let us understand it from the lens of ROI. Now measuring ROI in...

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