Search Results for: AI investment

Executive brief

Executive brief

Research Desk Jul 27, 2020

Overcome the challenges of legacy contact center investments with market-leading customer experience solutions. Success is defined by the quality of your customer relationships. Outdated infrastruc...

The ROI of Using a PEO

The ROI of Using a PEO

Research Desk Jul 25, 2020

The areas where PEOs can deliver significant value to their clients can be divided into three broad categories: Improving clients’ ability to attract, motivate, and retain employees Enabling...

See how over 30 vendors compare on four pillars of customer service

See how over 30 vendors compare on four pillars of customer service

Research Desk Jul 25, 2020

Get the Gartner Report: Prepare for the Impact of a Consolidating Customer Service Technologies Marketplace. According to Gartner, “The customer service and support technology landscape is reshap...

The Implications of Using Legacy Testing Tools

The Implications of Using Legacy Testing Tools

Research Desk Jul 20, 2020

It can be tough for QA teams to secure a decent slice of the IT budget, where rapidly increasing expectations are often checked by flat or shrinking funding. But significant changes to software develo...

Re-imaging next level business intelligence

Re-imaging next level business intelligence

Research Desk Jul 20, 2020

Integrating business intelligence (BI) and consumer analytics is a powerful catalyst for success, turning data into smart decisions that can boost sales, reduce risk, and generate greater efficiencies...

How to unify commerce data into actionable next level business intelligence

How to unify commerce data into actionable next level business intelligence

Research Desk Jul 20, 2020

New ways to transform customer UX and boost sales Across venues, stores, and destinations, consumer expectations are being shaped by their digital experiences, raising demand for faster experiences...

Modernize Access Security for PeopleSoft with ForgeRock

Modernize Access Security for PeopleSoft with ForgeRock

Research Desk Jul 16, 2020

The demands of digital transformation require IAM technology that can seamlessly interoperate across your ecosystem, identifying and providing secure access to your workforce, consumers, and connected...

How Data Is Redefining Financial Services

How Data Is Redefining Financial Services

Research Desk Jul 16, 2020

While financial institutions have perhaps the most value to gain from leveraging customer data into insight, they’re also challenged by having some of the strictest compliance regulations regarding ...

Need to Accelerate Application Solutions with Automation

Need to Accelerate Application Solutions with Automation

Insights Desk Jul 15, 2020

Faster the process, quicker the work is done. This is the rule that works for today’s generation. May that be online or the on the spot task that needs physical presence; work completed at its earli...

Adobe Sign for Higher Education Institutes

Adobe Sign for Higher Education Institutes

Research Desk Jul 13, 2020

See how digital signature processes can save you time and resources Going from a manual, paper-based signature process to a digital one can give your institution drastic improvements and savings fr...

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