Search Results for: Customer expectation

From Startup to Global Enterprise: Unlocking Your Software Company’s Full Potential

From Startup to Global Enterprise: Unlocking Your Software Company’s Full Potential

Research Desk Jun 05, 2020

rowth stage companies operate in one of the most rapidly evolving industries of all, with seismic shifts in development, infrastructure, customer expectations and business models. Companies can go fro...

Unlocking data to deliver a unified bank: The SunTrust story

Unlocking data to deliver a unified bank: The SunTrust story

Research Desk May 20, 2020

Today’s digital era places strain on traditional financial firms, including increased customer expectations, the threat of disintermediation by market entrants, strict regulatory requirements, and m...

Building Better Experiences (and Bigger Profits)

Building Better Experiences (and Bigger Profits)

Research Desk Apr 28, 2020

Winning B2B commerce experiences start with the customer. Customer expectations are evolving fast in the B2B market. Long-term growth requires investment in the future, and seamless and intuitive c...

Take the Mystery Out of AI for IT Operations

Take the Mystery Out of AI for IT Operations

Research Desk Jan 29, 2020

Learn about monitoring new applications and their underpinnings to ensure that digital services perform to customer expectations. This report from Forrester explores how to use the next evolution of A...

The Trailblazer’s Guide to Field Service

The Trailblazer’s Guide to Field Service

Research Desk Dec 05, 2019

Everyone says customer expectations are getting higher each year. But you’ve probably noticed that people still appreciate the basics: fast scheduling, on-time arrival, personalized service, and fir...

B2B Buying Behavior: Key to Success in the Go-to-Market Funnel

B2B Buying Behavior: Key to Success in the Go-to-Market Funnel

Insights Desk Nov 18, 2024

Highlights: Understanding consumer behavior extends beyond just selling products—it's about creating a brand experience that resonates with consumers' values and lifestyles. Technology has t...

Innovation in IT to Revolutionize Conventional Software Development

Innovation in IT to Revolutionize Conventional Software Development

Insights Desk Nov 04, 2024

Highlights: While IT innovations like chatbots and AI have improved customer service, their impact extends beyond these tools. No-code and low-code platforms with visual, model-based developme...

Operational Innovation for Sustainable Growth

Operational Innovation for Sustainable Growth

Insights Desk Oct 29, 2024

Highlights: Innovative companies are reimagining work, reevaluating every aspect: when, where, how, who, and why. Operational innovation thrives on a culture of embracing uncertainty. Collabor...

PREPARING FOR SIGNAL LOSS with Tealium’s Unique Ad Platform Integrations

PREPARING FOR SIGNAL LOSS with Tealium’s Unique Ad Platform Integrations

Research Desk Sep 20, 2024

Customers are becoming more aware of their data privacy rights and demanding companies respect their consent preferences. This has led to companies having to simultaneously find different ways to mark...

Product Intelligence: Strategic Imperative for Data-driven Innovation

Product Intelligence: Strategic Imperative for Data-driven Innovation

Insights Desk Sep 16, 2024

Highlights: Beyond in-app surveys, customer interviews offer a deeper understanding of user perspectives, fostering a more personal connection. Product managers can leverage product intelligen...

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