Search Results for: Customer expectation

[Harvard Business Review] How Innovation Leaders Work

[Harvard Business Review] How Innovation Leaders Work

Research Desk May 07, 2021

[Harvard Business Review] How Innovation Leaders Work Companies that are actively letting their customer needs drive innovation have had more success in handling the disruptions of 2020. ...

50 Pro Sales Tips for 2020

50 Pro Sales Tips for 2020

Research Desk May 03, 2021

Today’s customers in all areas of their personal lives are connected and highly informed. Their expectations around delivery of service from sales staff and service teams are dramatically elevated c...

How Innovation Leaders Work

How Innovation Leaders Work

Research Desk Apr 20, 2021

How Innovation Leaders Work Companies that are actively letting their customer needs drive innovation have had more success in handling the disruptions of 2020. Harvard Business Review Analyt...

Okta Introduces Two New Tools – Identity Governance Administration and Privileged Access Management

Okta Introduces Two New Tools – Identity Governance Administration and Privileged Access Management

Insights Desk Apr 17, 2021

Okta, the cloud-based management company, on April 07, 2021, announced the launch of two new products that will take the company across new markets. The first one is a new Privileged Access Management...

ZoomInfo’s New Partner Program to Fast-Track Sales and Marketing Strategies for Businesses

ZoomInfo’s New Partner Program to Fast-Track Sales and Marketing Strategies for Businesses

Insights Desk Apr 13, 2021

ZoomInfo, a global name in go-to-market intelligence solutions, on March 31, 2021, broke the news about introducing the new ZoomInfo Partner Program to aid businesses to amplify their go-to-market mot...

2021 Predictions for Sales Leaders: The Year of Value:

2021 Predictions for Sales Leaders: The Year of Value:

Research Desk Mar 11, 2021

With the growth of the SaaS economy, where contracts are up for renewal every year, maximizing Customer Lifetime Value is a critical component for growth and success for Chief Revenue Officers. In "20...

Digital Trust & Safety Index: Content Abuse and the Fraud Economy

Digital Trust & Safety Index: Content Abuse and the Fraud Economy

Research Desk Mar 10, 2021

Content abuse is sometimes thought to be less damaging than account takeover and payment fraud—but in reality, it’s a significant problem that can lead to brand abandonment, data breaches, and con...

IDC Technology Spotlight: VAST Data

IDC Technology Spotlight: VAST Data

Research Desk Mar 09, 2021

A perennial challenge in the information technology (IT) industry is how to create the most efficient IT infrastructure while continuing to meet evolving performance, availability, manageability, and ...

IT IMS – behind the Scenes Heroes

IT IMS – behind the Scenes Heroes

Insights Desk Mar 05, 2021

All about IT IMS Today, IT is very different from what it used to be a few years back. Digitalization has made customers more powerful and transformed the enterprises’ expectations from IT. IT m...

The Future of Remote Work: Securing a Distributed Workforce

The Future of Remote Work: Securing a Distributed Workforce

Research Desk Mar 02, 2021

Remote work grew exponentially in just a few short months. And it appears to be on trend to continue. 55 percent of U.S. workers say their industry can succeed when most or all of the staff are dis...

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