Search Results for: IT experts

The Collaborative Contact Center

The Collaborative Contact Center

Research Desk Apr 08, 2020

It’s estimated that businesses today collectively lose $62 billion per year due to poor customer service. So what factors account for this massive annual revenue loss? • High agent turnover rates...

Part III- Coronavirus: Hackers Wreak Havoc as Pandemic Rages On

Part III- Coronavirus: Hackers Wreak Havoc as Pandemic Rages On

Insights Desk Apr 07, 2020

In our final part of our three-part series (Part I, II, and III ) article on hackers exploiting the coronavirus pandemic, we take a look at some of the attacks that have taken place on hospitals and ...

Part II- Coronavirus: Hackers Wreak Havoc as Pandemic Rages On

Part II- Coronavirus: Hackers Wreak Havoc as Pandemic Rages On

Insights Desk Apr 07, 2020

In Part II of our three-part series (Part I, II, and III ) on hackers trying to effect maximum damage during the coronavirus pandemic, we take a look at how hackers exploit security flaws to hold sys...

Part I- Coronavirus: Hackers Wreak Havoc as Pandemic Rages On

Part I- Coronavirus: Hackers Wreak Havoc as Pandemic Rages On

Insights Desk Apr 07, 2020

The world is going through one of the worst times due to the Coronavirus pandemic. To avoid contracting the deadly virus, businesses are shutting their offices and people across many countries are bei...

SANS 2020 IT Cybersecurity Spending Survey

SANS 2020 IT Cybersecurity Spending Survey

Research Desk Apr 03, 2020

A new survey out from SANS provides leading factors that impact cybersecurity pros and how they spend cybersecurity dollars. The survey lays out leading drivers, key trends and hard numbers that help ...

Coronavirus: Can the Internet Survive Coronavirus Onslaught?

Coronavirus: Can the Internet Survive Coronavirus Onslaught?

Insights Desk Mar 31, 2020

The coronavirus pandemic has forced the world to self-isolate. Social distancing is the new norm as people stay indoors, and world leaders call for shutdown of countries together. Large parts of vario...

Prédictions IT pour 2020

Prédictions IT pour 2020

Research Desk Mar 30, 2020

La prochaine année va marquer un tournant dans la façon dont les humains interagissent avec les technologies qu’ils ont créées. Abordant aussi bien l'évolution des principes de l’expérience ...

IT Predictions 2020

IT Predictions 2020

Research Desk Mar 30, 2020

How new technology will challenge humans to keep up — and how humans will push back. The coming year will mark an inflection point in how humans interact with the technology they’ve created. Fr...

Top Five Highlights From Splunk .conf19

Top Five Highlights From Splunk .conf19

Research Desk Mar 30, 2020

It’s hard to believe that .conf19 was our user conference’s 10th anniversary — and this year was our biggest and best .conf yet. More than 11,000 Splunk experts, professionals and partners joine...

Prédictions Splunk pour 2020

Prédictions Splunk pour 2020

Research Desk Mar 28, 2020

La prochaine décennie apporte une nouvelle vague de transformation technologique et une opportunité sans précédent. L’avenir appartient aux données. Dans un monde qui traverse une transforma...

Our Brands