Search Results for: Unified Communication

Data Democratization for Easy Access and Analysis

Data Democratization for Easy Access and Analysis

Insights Desk Jan 15, 2024

Highlights: Democratizing data enhances agility, allowing for more comprehensive insights, facilitating cross-functional collaboration, and encouraging a more profound understanding of customer n...

Hybrid Work: Why it’s time to move your on-premises PBX to the cloud

Hybrid Work: Why it’s time to move your on-premises PBX to the cloud

Research Desk Nov 20, 2023

In a nutshell, the pandemic redefined “work” as we know it. Companies adopted new technologies and workflows to support large-scale work from home. Workers quickly acclimated to the new environmen...

Middleware Architecture Bridging the Digital World

Middleware Architecture Bridging the Digital World

Insights Desk Oct 09, 2023

Highlights: Middleware can provide essential services like data transformation, security, and routing, ensuring disparate software systems interact efficiently and reliably. Middleware often i...

Guide to cutting costs with Ooma SIP trunking

Guide to cutting costs with Ooma SIP trunking

Research Desk Aug 22, 2023

Ooma SIP trunking solutions deliver internal, inbound, outbound, local and long distance calling with advanced voice capabilities for organizations using premises-based telephony equipment. Ooma provi...

Anthropic and Zoom Collaborate Together to Expand Claude

Anthropic and Zoom Collaborate Together to Expand Claude

Insights Desk May 19, 2023

Highlights: Artificial intelligence (AI) can assist employees during call handling or as an initial point of contact for customers to address basic inquiries. If the matter cannot be resolved, it...

The Value of High- performance Ethernet-based WANs to Enterprises

The Value of High- performance Ethernet-based WANs to Enterprises

Research Desk Apr 12, 2022

Your business network is under pressure to support bandwidth-intensive applications. The continued proliferation of data and video applications, IP voice and unified communications, big data, and Inte...

NWN Carousel receives Texas DIR Award

NWN Carousel receives Texas DIR Award

Insights Desk Mar 22, 2022

Highlights – DIR enables Texas agencies to procure technology at higher discounts while reducing timely procurement processes and meeting compliance requirements. With the new award contrac...

NICE Introduces NICE NTR-X Solution for Zoom

NICE Introduces NICE NTR-X Solution for Zoom

Insights Desk Mar 08, 2022

Highlights: NICE’s NTR-X minimizes regulatory risk, does away with operational impediments, and cuts costs by up to 65%. NICE’s NTR-X provides a centralized, unified solution to handle rec...

8×8 XCaaS Enhances Skills for Global Consumer Growth

8×8 XCaaS Enhances Skills for Global Consumer Growth

Insights Desk Mar 02, 2022

Highlights: 8x8, Inc. reported sustained global growth and customer adoption of the 8x8 XCaaS solution. According to Metrigy, companies that combine their contact center with unified communica...

Dialpad Expands Existing Partnership with Google Cloud

Dialpad Expands Existing Partnership with Google Cloud

Insights Desk Feb 11, 2022

Highlights The overall objective of this partnership is to accelerate digital transformation and consolidation of all communications. Both companies will work together to centralize all commun...

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