Search Results for: Unified Communication

IT Buyer’s Guide to Great UCC

IT Buyer’s Guide to Great UCC

Research Desk Oct 16, 2019

In today’s competitive business environment, a good Unified Communications and Collaboration (UCC) solution is not enough. Learn how adoption of great UCC has the potential to transform the way busi...

LogMeIn launched Grasshopper Connect for small Businesses

LogMeIn launched Grasshopper Connect for small Businesses

Insights Desk Jul 22, 2019

LogMeIn has launched the Grasshopper Connect, a new unified communications product that has been built for smaller businesses. According to LogMeIn, Grasshopper connect combines various forms of busin...

SIX WAYS TO MAKE UC INTEGRATION PAY OFF IN PRODUCTIVITY

SIX WAYS TO MAKE UC INTEGRATION PAY OFF IN PRODUCTIVITY

Research Desk Jun 12, 2019

As enterprises make increasingly data-driven decisions, the ability to connect and communicate between business and productivity applications becomes evermore important. Business depends on human inte...

SD-WAN FOR UCAAS: OPTIMIZING BANDWIDTH ON ANY NETWORK

SD-WAN FOR UCAAS: OPTIMIZING BANDWIDTH ON ANY NETWORK

Research Desk Jun 12, 2019

Businesses have been moving their communication workloads to the cloud for about as long as the cloud has been around. But the demands that these real-time communications place on a network—as oppos...

Cloud Contact Center: Delivering An All-In-One Customer Experience

Cloud Contact Center: Delivering An All-In-One Customer Experience

Research Desk Jun 12, 2019

In a recent survey of 205 enterprise IT professionals, No Jitter found that nearly 60% of respondent organizations use cloud communications, with more than half of those respondents doing so for both ...

LogMeIn Announces To Cover Europe with Its UC Solutions

LogMeIn Announces To Cover Europe with Its UC Solutions

Insights Desk May 30, 2019

LogMeIn, one of the leading enterprises in the collaboration and communication space, recently announced that they would now be seeking to create an international expansion for its all-new GoToConnect...

Improving Hospital Performance UC enables employees to improve patient care

Improving Hospital Performance UC enables employees to improve patient care

Research Desk May 24, 2019

Patients today have many choices of healthcare providers, and they have high expectations of their patient experience. How can you stay competitive within a patient-centered healthcare landscape? Proa...

Mitel Announces Its First Channel Based UCaaS Platform

Mitel Announces Its First Channel Based UCaaS Platform

Insights Desk Apr 16, 2019

Mitel is one of the giants in the telecom business world, through acquisitions and organic growth over the years Mitel has experienced exponential growth over the years. Mitel last year was acquired b...

Contact Center 2.0: The Rise of Collaborative Contact Centers

Contact Center 2.0: The Rise of Collaborative Contact Centers

Research Desk Mar 21, 2019

In this report from Altimeter, a Prophet Company, Brian Solis shares his insights on the transformation of contact centers in today’s digital workplace. Contact Center 1.0 was designed and deployed ...

Avaya Engage 2019: Artificial Intelligence (AI) And Cloud Forming The Major Focus

Avaya Engage 2019: Artificial Intelligence (AI) And Cloud Forming The Major Focus

Insights Desk Jan 30, 2019

Avaya’s engage event this year was conducted between 20th and 23rd of January. The conference was held for the customers and partners introducing the latest technological developments in the Avaya p...

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