Search Results for: business communication

AI in Customer Service – Revealing Common Applications

AI in Customer Service – Revealing Common Applications

Insights Desk Feb 27, 2024

Highlights: Chatbots and AI in customer services are invaluable complements to human customer service agents, offering round-the-clock availability and handling basic inquiries akin to those foun...

ServiceNow and Nvidia Equip Telecom Providers with Potent Generative AI Tools

ServiceNow and Nvidia Equip Telecom Providers with Potent Generative AI Tools

Insights Desk Feb 26, 2024

Highlights: As a feature of ServiceNow and Nvidia’s AI solution for telecom, Now Assist for TSM offers chat summarization and agent assist functionalities, poised to enhance productivity and co...

What is SMS Marketing in the Modern Mobile Age

What is SMS Marketing in the Modern Mobile Age

Insights Desk Feb 21, 2024

Highlights: When engaging in SMS marketing, categorize your audience according to their preferences and purchasing behaviors. Utilize tools to automate this process, guaranteeing that your messag...

Composable Enterprise: A Strategic Imperative for Architecting Agility

Composable Enterprise: A Strategic Imperative for Architecting Agility

Insights Desk Feb 15, 2024

Highlights: While many businesses have made significant strides in adopting a digital-first approach, their communications infrastructure must evolve to facilitate greater composability. The m...

Examples of Omnichannel Marketing to Breathe Life into Your Campaigns

Examples of Omnichannel Marketing to Breathe Life into Your Campaigns

Insights Desk Feb 13, 2024

Highlights: Organizations are integrating AI-driven chatbots as a vital component in their omnichannel marketing strategies. In multi-channel marketing, the incorporation of SMS can significan...

Pegasystems Unveils Pega GenAI Blueprint

Pegasystems Unveils Pega GenAI Blueprint

Insights Desk Feb 13, 2024

Highlights: Pegasystems introduces Pega GenAI Blueprint, enabling employees to turn app ideas into clear and interactive blueprints easily understandable by all stakeholders. The company clari...

Successful Digital Marketing Campaign Examples to Fuel Your Ideas

Successful Digital Marketing Campaign Examples to Fuel Your Ideas

Insights Desk Feb 12, 2024

Highlights: In the past, successful campaigns relied on cool videos and well-placed ads. Today, a comprehensive approach is essential, including diverse videos, a strong social media presence, st...

Augmented Analytics: A New Era in Data Understanding

Augmented Analytics: A New Era in Data Understanding

Insights Desk Feb 09, 2024

Highlights: Augmented analytics utilizes artificial intelligence (AI) to automate the processes of data preparation, analysis, trend identification, and visualization. It generates automated i...

AWS, Cisco, Google, Nvidia, & IBM Join the Post-Quantum Cryptography Alliance

AWS, Cisco, Google, Nvidia, & IBM Join the Post-Quantum Cryptography Alliance

Insights Desk Feb 07, 2024

Highlights: The potential of quantum computing to disrupt existing cryptographic protocols protecting digital communications and data presents substantial challenges. The PQCA aims to be the c...

Acceldata Inc. Integrates AI ‘Copilot’ for Tailored DataOps Support

Acceldata Inc. Integrates AI ‘Copilot’ for Tailored DataOps Support

Insights Desk Feb 07, 2024

Highlights: The company mentioned that the AI model adapts to usage patterns to tailor alerts and reports. The assistant can also grasp patterns of cost consumption, assisting companies in imp...

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