Search Results for: customer experience

Accelerate XaaS with frictionless CX in tech: Take customer experience to the next level and go to market faster with new solutions

Accelerate XaaS with frictionless CX in tech: Take customer experience to the next level and go to market faster with new solutions

Research Desk Jun 05, 2024

Accelerate XaaS with frictionless CX in tech How can technology providers accelerate anything-as-a-service (XaaS) growth, while lowering costs? By breaking down silos across the CX ecosystem, you c...

The CCO guide to frictionless customer experiences for technology providers

The CCO guide to frictionless customer experiences for technology providers

Research Desk Jun 05, 2024

Der CCO-Leitfaden zu reibungslosen Kunden-Experiences für Technologieanbieter Wie können Technologieanbieter die Umsetzung von Anything-as-a-Service (XaaS) fördern UND Kosten senken? Wenn Sie Pr...

Accelerate XaaS with frictionless CX in tech: Take customer experience to the next level and go to market faster with new solutions

Accelerate XaaS with frictionless CX in tech: Take customer experience to the next level and go to market faster with new solutions

Research Desk Jun 05, 2024

XaaS mit reibungsloser CX in der Technologiebranche fördern Wenn Sie Ihre Front-, Middle- und Back-Offices auf einer zentralen Plattform mit KI-Funktionen vernetzen, schaffen Sie einheitliche Cust...

Customer Experience (CX) Trends

Customer Experience (CX) Trends

Research Desk Apr 19, 2024

Customer Experience (CX) Trends Customer service insights in the GenAI era Welcome to the groundbreaking first edition of the Customer Experience (CX) Trend Report. We embarked on a global journey, ...

3 ways to elevate the customer experience and still reduce costs

3 ways to elevate the customer experience and still reduce costs

Research Desk Apr 13, 2024

3 ways to elevate the customer experience and still reduce costs How can you meet your customers’ demands for speed and convenience while lowering cost to serve? Get this guide to learn how you ...

Inside customer experience for manufacturing

Inside customer experience for manufacturing

Research Desk Apr 13, 2024

Inside customer experience for manufacturing In ServiceNow’s global survey of 1,900 manufacturing leaders, more than 80% said they place a high focus or level of investment on improving both sal...

Relationship Marketing Examples for Tailored Customer Experiences

Relationship Marketing Examples for Tailored Customer Experiences

Insights Desk Feb 13, 2024

Highlights: True synergy among your marketing, sales, and service teams requires a shared foundation: a profound understanding of your customers. Relationship marketing creates that essential co...

customer experience (cx) trends

customer experience (cx) trends

Research Desk Jan 15, 2024

customer experience (cx) trends Welcome to the groundbreaking first edition of the Customer Experience (CX) Trend Report. We embarked on a global journey, surveying over 6,400 individuals, includin...

Long live customer service! Your answer to great customer experiences

Long live customer service! Your answer to great customer experiences

Research Desk Dec 26, 2023

Customers expect quick and easy service when they contact your company. Learn how to deliver great customer experiences and what to look for in a communications platform to support your customer servi...

5 ways AI can transform your customer experience

5 ways AI can transform your customer experience

Research Desk Nov 21, 2023

AI has become a sophisticated tool to enhance both agent and customer experiences. Learn the top ways that AI is transforming how businesses deliver customer service in our new ebook....

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