Search Results for: data centers

Nvidia Enters Speech Race, Joins Meta and Google

Nvidia Enters Speech Race, Joins Meta and Google

Insights Desk Nov 04, 2022

Highlights: Nvidia asserts that linguistic inclusion for voice AI has numerous data health advantages, including aiding AI models in comprehending speaker variation and noise characteristics. ...

UCaaS vs CCaaS: What’s the Difference?

UCaaS vs CCaaS: What’s the Difference?

Insights Desk Oct 26, 2022

Highlights – Unified Communication as a Service is a cloud-based platform combining various communications channels, such as messaging, video conferencing, and cloud calls, into one interface. ...

Ransomware Vulnerabilities Grow as Attackers Seek Easy Targets

Ransomware Vulnerabilities Grow as Attackers Seek Easy Targets

Insights Desk Oct 21, 2022

Highlights – In the first nine months of this year, 35 new vulnerabilities were linked to ransomware. Black Basta, Deadbolt, Hive, BianLian, H0lyGh0st, BlueSky, Maui, Play, Lorenz, and NamPo...

Oort Bags USD 15M in New Funding

Oort Bags USD 15M in New Funding

Insights Desk Oct 11, 2022

Highlights: In the last few years, companies like Socure, Transmit Security, and Trulioo have raised hundreds of millions of dollars. Built on Snowflake’s security data lake architecture, th...

Fortinet Launches Enhanced AIOps Across 5G/LTE Portfolio

Fortinet Launches Enhanced AIOps Across 5G/LTE Portfolio

Insights Desk Sep 28, 2022

Highlights – The new AIOps capabilities are made in response to the growing demand for network operations centers, or NOC teams, to handle faster digital innovation and the ongoing expansion of...

Qualcomm’s Server and Laptop Ambitions May be At Risk

Qualcomm’s Server and Laptop Ambitions May be At Risk

Insights Desk Sep 01, 2022

Highlights: Qualcomm and Arm are two of the world’s most influential chip companies, and their standoff is bound to be closely watched in the industry. Qualcomm claimed its licenses with Ar...

The Contact Center and AI

The Contact Center and AI

Research Desk Sep 01, 2022

Contact centers have traditionally used interaction data to boost efficiency by managing costs and time, but so much more is possible. The missing element is now available: artificial intelligence (AI...

Elastic Automates Security with SOAR

Elastic Automates Security with SOAR

Insights Desk Aug 25, 2022

Highlights: Elastic, a provider of SIEM technology, just made the announcement that it would be releasing Elastic Security 8.4, which will have new native security, orchestration, automation, and...

Five9 and XSELL Technologies Partner to Deliver Meaningful Results

Five9 and XSELL Technologies Partner to Deliver Meaningful Results

Insights Desk Aug 11, 2022

Highlights: XSELL Technologies announced the availability of XSELL Agent Experience powered by VoiceStream on the Five9 CX Marketplace. Through a collaborative effort, Five9 and XSELL were abl...

12 Best Practices For Omni-Channel Retail Customer Engagement

12 Best Practices For Omni-Channel Retail Customer Engagement

Research Desk Aug 04, 2022

Every retailer aspires to deliver the frictionless , secure omni-channel experiences they know their customers want. They know their customer won’t tolerate bad experiences. And they know the busine...

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