Search Results for: digital transformation

Customer Identity a Key Element of Creating Exceptional Digital Experiences

Customer Identity a Key Element of Creating Exceptional Digital Experiences

Research Desk May 20, 2022

Growing consumer appetites for secure, frictionless digital engagements means that delivering on these expectations has become mission-critical for organizations of all sizes and industries. As organi...

Limitless Learning. How Schools are Transforming Education for the Digital Era.

Limitless Learning. How Schools are Transforming Education for the Digital Era.

Research Desk May 02, 2022

This eBook is your guide to the central themes of limitless learning. It shows how this philosophy has influenced the way we develop our products and services, but also shows you how Dell Technologies...

Phygital Technology: A Bridge Between the Physical and Digital World

Phygital Technology: A Bridge Between the Physical and Digital World

Insights Desk Mar 16, 2022

In the initial stages of the 90s, with globalization, the internet gained traction, and the digital universe gained more and more importance. However, the difference and distance in context between...

Cinq étapes pour faire en sorte que votre programme de CX digital donne des résultats

Cinq étapes pour faire en sorte que votre programme de CX digital donne des résultats

Research Desk Mar 09, 2022

La pandémie de COVID-19 a accéléré les attentes des clients en matière d'interactions et de services numériques, plaçant l'expérience client (CX) au premier plan de manière soudaine et specta...

Fünf Schritte für ein erfolgreiches digitales CX-Programm

Fünf Schritte für ein erfolgreiches digitales CX-Programm

Research Desk Mar 08, 2022

Mit der COVID-19-Pandemie, die die Kundenerwartungen an digitale Interaktionen und Dienste beschleunigt, hat die Bedeutung des Kundenerlebnisses (CX) drastisch zugenommen. Diese schnell wachsen...

Five steps to ensure your digital CX program delivers results

Five steps to ensure your digital CX program delivers results

Research Desk Mar 07, 2022

With the COVID-19 pandemic accelerating customer expectations for digital interactions and services, the importance of customer experience (CX) has grown both suddenly and dramatically. This r...

Elisa Collaborates with Google Cloud to Expedite Cloud Transformation

Elisa Collaborates with Google Cloud to Expedite Cloud Transformation

Insights Desk Feb 28, 2022

Highlight: Elisa and Google Cloud to join hands to enhance cloud transformation and work on future projects across several locations. Elisa and Google Cloud’s strategic partnership will del...

Part II: Tips on How to Handle Digital Darwinism

Part II: Tips on How to Handle Digital Darwinism

Insights Desk Feb 14, 2022

In the blog titled ‘Digital Darwinism: Survival Theory of the Businesses,’ we learned about ‘what do you mean by digital Darwinism?’ and some real-life examples of how businesses in different ...

Digital Optimization Paves the Way to Strategic Supplier Management

Digital Optimization Paves the Way to Strategic Supplier Management

Research Desk Feb 02, 2022

In the age of digital transformation, supplier management and procurement have been late bloomers. But organizations have learned in the past couple of years just how vulnerable global supply chains a...

IDC MarketScape Names WNS as Leader in Digital Customer Care Services

IDC MarketScape Names WNS as Leader in Digital Customer Care Services

Insights Desk Feb 02, 2022

Highlights – CX solutions from WNS utilizes integrated domain knowledge, state-of-the-art technology platforms, process expertise, and access to global talent featuring multilingual capabilitie...

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