Search Results for: sales leader

Build vs. Buy: Key considerations and the advantages of a pre-built identity solution

Build vs. Buy: Key considerations and the advantages of a pre-built identity solution

Research Desk Mar 16, 2021

Every team building a new web or mobile application faces a choice: build the entire application in-house or selectively use out-of-the-box services to make the job easier and faster. Many of today’...

Unify data and improve brand experiences with Dynamics 365 Customer Insights

Research Desk Mar 14, 2021

Explore why consolidating customer data to create unified experiences online is top priority for 68% of digital leaders, and how Campari gained excellent ROI using Dynamics 365 Customer Insights. R...

Webscale Secures USD 26 Million in Growth Financing to Fast-Track eCommerce

Webscale Secures USD 26 Million in Growth Financing to Fast-Track eCommerce

Insights Desk Mar 10, 2021

Webscale, the world’s safest cloud automation enterprise with dedicated efforts toward eCommerce, on March 4, 2021, broke the news of securing USD 26 million in growth capital financing from investo...

Innovation Imperative: Investing In The Digital Workplace In A Fragmente Age

Innovation Imperative: Investing In The Digital Workplace In A Fragmente Age

Research Desk Mar 09, 2021

In this Frost & Sullivan brief, see how IT leaders are expanding upon capabilities of platforms they already have deployed, like Salesforce, to help drive productivity and create a more connected ...

Plivo is Ranked Number One under G2’s Cloud Communications Platform Grid

Plivo is Ranked Number One under G2’s Cloud Communications Platform Grid

Insights Desk Feb 26, 2021

Highlights: Plivo is ranked number one in G2’s Cloud Communications Platform Grid category for Winter 2021. The unified communication platform by Plivo with carrier network is available in 1...

How the Bond between Tactful AI and Mitel Will Boost Online Businesses in the MEA

How the Bond between Tactful AI and Mitel Will Boost Online Businesses in the MEA

Insights Desk Feb 23, 2021

Highlights: Tactful and Mitel use their years of experience to boost business communications and artificial intelligence technologies in the MEA region. Increasing consumer experience and busi...

Blended Agents: Blending Digital Channels and Voice in the Modern Contact Center

Blended Agents: Blending Digital Channels and Voice in the Modern Contact Center

Research Desk Feb 18, 2021

While many businesses have built their brand identities and reputations around providing outstanding customer service, the importance of doing so is rising to new heights. New customer expectations ar...

Blended Agents: Blending Digital Channels and Voice in the Modern Contact Center

Blended Agents: Blending Digital Channels and Voice in the Modern Contact Center

Research Desk Feb 18, 2021

While many businesses have built their brand identities and reputations around providing outstanding customer service, the importance of doing so is rising to new heights. New customer expectations ar...

Blended Agents: Blending Digital Channels and Voice in the Modern Contact Center

Blended Agents: Blending Digital Channels and Voice in the Modern Contact Center

Research Desk Feb 17, 2021

While many businesses have built their brand identities and reputations around providing outstanding customer service, the importance of doing so is rising to new heights. New customer expectations ar...

The Ultimate Guide to Improving Contact Center Productivity

The Ultimate Guide to Improving Contact Center Productivity

Research Desk Feb 17, 2021

Today, 79% of high-performing customer service agents believe their role is more strategic than it was two years ago.* As the literal voice of your business, contact center agents have the power to sh...

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