Whitepaper Sponsored By - 8x8 | DemandTalk

8×8: Collaboration and AI Take Customer Care to the Next Level

8×8: Collaboration and AI Take Customer Care to the Next Level

Published By: Research Desk Released: Dec 13, 2020

This buyers guide examines the North American contact center market for both premise- and cloud-based solutions. It considers full-suite, pure-play, cloud-based providers and those that provide premise, cloud-based, and hybrid…

Build Your Experience: Accelerate Customer Connections

Build Your Experience: Accelerate Customer Connections

Published By: Research Desk Released: Dec 13, 2020

It’s time to reimagine how you connect with customers and embrace a digitalfirst world. This eBook will give you a step-by-step guide to build and customize your customer experience using…

Operate From Anywhere: The Next Evolution of Remote Work

Operate From Anywhere: The Next Evolution of Remote Work

Published By: Research Desk Released: Dec 13, 2020

In 2020, we learned that remote work is no longer a nice-to-have perk—it is an operational pillar that enables employees to serve customers, generate revenue, reduce costs, and innovate at…

The Elephant in the Room: Why Many Cloud Communications Providers Don’t Like to Talk About Security, Compliance and Reliability

The Elephant in the Room: Why Many Cloud Communications Providers Don’t Like to Talk Abo...

Published By: Research Desk Released: Jan 29, 2020

There’s lots of talk these days about the consequences of inadequate security, compliance and reliability in business communications systems. Data leaks affect millions and embarrass the businesses associated with them.…

The Elephant in the Room: Why Many Cloud Communications Providers Don’t Like to Talk About Security, Compliance and Reliability

The Elephant in the Room: Why Many Cloud Communications Providers Don’t Like to Talk Abo...

Published By: Research Desk Released: Jan 29, 2020

There’s lots of talk these days about the consequences of inadequate security, compliance and reliability in business communications systems. Data leaks affect millions and embarrass the businesses associated with them.…

Ransomware Remediation and Prevention

Ransomware Remediation and Prevention

Published By: Research Desk Released: Jan 29, 2020

Ransomware is a form of extortionware that encrypts files in order to prevent victims from accessing their systems and data. In many cases, encrypted files can only be recovered by…

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