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Optimize Customer Experience Metrics With 12 AI-Enabled Use Cases

Optimize Customer Experience Metrics With 12 AI-Enabled Use Cases

Published By: Research Desk Released: May 10, 2019

Injecting artificial intelligence (AI) into your business processes can transform the customer experience (CX) by helping you predict customer behaviors with richer context and deeper insight. When optimizing CX with…

A Business Guide To Modern Predictive Analytics

A Business Guide To Modern Predictive Analytics

Published By: Research Desk Released: May 10, 2019

Modern predictive analytics is about using machine-generated predictions with human insight to drive the business forward. In business, foresight is everything. If you can predict what will happen next, you…

Simplify IT Support Management with IBM Technology Support Services.

Simplify IT Support Management with IBM Technology Support Services.

Published By: Research Desk Released: Jan 10, 2019

Reduce complexity, decrease costs and ensure availability with expert single source support for your multivendor IT environment.

IBM Cyber Incident Recovery technical brief

IBM Cyber Incident Recovery technical brief

Published By: Research Desk Released: Jan 10, 2019

Cyberattacks continue to plague organizations of all sizes. While IT security teams are getting better at preventing cyberattacks from happening, attacks remain a matter of “when” one will occur (if…

Ponemon Institute 2018 Cost of Data Breach Study: Impact of Business Continuity Management

Ponemon Institute 2018 Cost of Data Breach Study: Impact of Business Continuity Management

Published By: Research Desk Released: Jan 10, 2019

The purpose of the study is to demonstrate the economic value of BCM when dealing with data breach incidents. The BCM study has been conducted over four consecutive years and…

Top 10 best practice for successful multi-cloud management

Top 10 best practice for successful multi-cloud management

Published By: Research Desk Released: Jan 10, 2019

A multi-cloud world is quickly becoming the new normal for many enterprises. But embarking on a cloud journey and managing cloud-based services across multiple providers can seem overwhelming.

Tapping Multiple Cloud Vendors Delivers Clear Business Benefits

Tapping Multiple Cloud Vendors Delivers Clear Business Benefits

Published By: Research Desk Released: Jan 10, 2019

Companies that have already implemented integrated multicloud solutions are more likely to realize a greater range of benefits than peers still in the consideration and early planning stages.

POV Blockchain

Published By: Research Desk Released: Nov 14, 2018

Analysts project blockchain being adopted by supply chain operations as the next step for this new, evolving technology.

reducing attack surface sans second 2016 survey continuous monitoring programs

reducing attack surface sans second 2016 survey continuous monitoring programs

Published By: Research Desk Released: Nov 14, 2018

Continuous monitoring remains a complex set of processes and practices that involve presenting a true representation of an organization's exposure to cyber risk. One of the biggest challenges faced by…

Addressing the Threat Within Rethinking Network Security Deployment

Addressing the Threat Within Rethinking Network Security Deployment

Published By: Research Desk Released: Nov 14, 2018

Download the Gigamon white paper, Addressing the Threat Within: Rethinking Network Security Deployment, to learn how evolving cyber security threat conditions are changing the trust model for security and how…

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