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Reducing Costs in Service Centers

Reducing Costs in Service Centers

Published By: Research Desk Released: May 12, 2021

Reducing Costs in Service Centers A contact center outfitted with the right technology across diverse channels, including telephone, messaging apps, and social media,can support resolving customer issues quickly, tracking engagements, and capturing…

Amazon Connect TEI

Amazon Connect TEI

Published By: Research Desk Released: May 12, 2021

Amazon Connect TEI Few things are more complex—or expensive—than running a contact center. A new study by Forrester Research discovered that moving to Amazon Connect from a legacy cloud contact…

7 Leading Machine Learning Use Cases

7 Leading Machine Learning Use Cases

Published By: Research Desk Released: May 12, 2021

7 Leading Machine Learning Use Cases Machine Learning has moved beyond the hype to become a meaningful driver of value. Read this eBook to discover seven leading Machine Learning use…

[Harvard Business Review] How Innovation Leaders Work

[Harvard Business Review] How Innovation Leaders Work

Published By: Research Desk Released: May 07, 2021

[Harvard Business Review] How Innovation Leaders Work Companies that are actively letting their customer needs drive innovation have had more success in handling the disruptions of 2020. Harvard Business Review…

The Value of Innovation for Small and Medium Business

The Value of Innovation for Small and Medium Business

Published By: Research Desk Released: May 07, 2021

The Value of Innovation for Small and Medium Business Amazon has a peculiar approach to innovation that is intrinsically linked to how we use technology, and organize our teams. In…

ML para hacer del mundo um lugar mejor

ML para hacer del mundo um lugar mejor

Published By: Research Desk Released: Apr 27, 2021

Manual para el éxito empresarial con ML Con la evolución de las tecnologías de machine learning, las industrias y sus distintas categorías actualmente utilizan el poder del machine learning para…

Logre la migración para la nube

Logre la migración para la nube

Published By: Research Desk Released: Apr 20, 2021

Logre la migración para la nube Conozca las 8 prácticas recomendadas para que la migración a la nube sea un éxito. Ahora los beneficios de la nube se conocen muy…

Obtenha sucesso na migração para a nuvem

Obtenha sucesso na migração para a nuvem

Published By: Research Desk Released: Apr 20, 2021

Obtenha sucesso na migração para a nuvem Conheça as oito melhores práticas que tornarão sua migração para a nuvem em um sucesso. Hoje, as vantagens da nuvem são razoavelmente bem…

Eight Predictions on How Technology Will Continue to Change Our Lives in the Coming Year

Eight Predictions on How Technology Will Continue to Change Our Lives in the Coming Year

Published By: Research Desk Released: Apr 20, 2021

Eight Predictions on How Technology Will Continue to Change Our Lives in the Coming Year 2020 was a year unlike any other. Businesses large and small, governments new and old…

Innovation Case Study Spotlight Series: Amazon’s Go-To Innovation Techniques

Innovation Case Study Spotlight Series: Amazon’s Go-To Innovation Techniques

Published By: Research Desk Released: Apr 20, 2021

Innovation Case Study Spotlight Series: Amazon’s Go-To Innovation Techniques The Innovation Case Study series highlights best practices and “go to” techniques of innovation heavyweights. Business leaders can use this case…

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