Whitepaper Sponsored By - Globalntt | DemandTalk

2023 Global Customer Experience Report

2023 Global Customer Experience Report

Published By: Research Desk Released: Oct 17, 2023

Many organizations have already realized the power of great customer experience (CX) and have optimized their contact centers with technology to accommodate hybrid working. Now, cloud and the rise of…

CX – Amazon Connect

CX – Amazon Connect

Published By: Research Desk Released: Oct 13, 2023

Position NTT and Dimension Data as a Cloud CX leader, in partnership with AWS delivering an end-to-end managed service offering for Amazon Connect. Meet clients at their unique inflection point…

Preparing for the future of CX by harnessing the power of cloud and embracing the rise of AI

Preparing for the future of CX by harnessing the power of cloud and embracing the rise of ...

Published By: Research Desk Released: Oct 13, 2023

This ebook sets out how to enhance customer experience (CX) and employee experience (EX) using the power of cloud and AI, and shows how organizations are fostering innovation, improving business…

Building a connected, secure and sustainable workplace

Building a connected, secure and sustainable workplace

Published By: Research Desk Released: Jul 27, 2023

In the Business Process Outsourcing (BPO) sector, organizations need to continually adapt to evolving customer and employee expectations. Implementing next generation technologies is vital in achieving this, but in a…

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