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Meta is Planning to Incorporate Custom Search Engine into Chatbot
Armis Raises USD 200 M Round at USD 4.2B Valuation
Sierra Technologies Raises USD 175 M at USD 4.5 B Valuation
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Payment Processing Startup Finix Raises 75 M in Funding
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Whitepapers
Your Remote Support Security Playbook
Sponsored by:
GoTo Resolve
Published By:
Research Desk
Released:
Aug 03, 2023
Companies and customers are growing increasingly concerned about security in today’s digital-first world. Malicious actors have upped their game and cyberthreats are on the rise, causing many organizations to re-evaluate…
Read more
The GoTo VoIP Guide
Sponsored by:
GoTo
Published By:
Research Desk
Released:
Jun 07, 2023
For decades, on-premises solutions served as the default option for business phone systems. An on-premises (or “legacy”) system is one where your company purchases the system hardware — including servers,…
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The Age of Anytime, Anywhere: Flexible Working is a Must-Have
Sponsored by:
GoTo
Published By:
Research Desk
Released:
Jun 07, 2023
The 2020-2022 period has been a time of immense upheavals for businesses, employees, customers, and for workplaces around the globe. Small to midsize businesses (SMBs) represent over 70% of global…
Read more
Phone, Meeting, Messaging: A Buyer’s Guide
Sponsored by:
GoTo
Published By:
Research Desk
Released:
Jun 07, 2023
If you have ever joined a video meeting, sent a chat message, or placed a VoIP call, you have used UCaaS. A few letters stand for a simple solution —…
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In-App Support: Help Your Customers Right Where They Are
Sponsored by:
GoTo Rescue
Published By:
Research Desk
Released:
Jun 17, 2022
Mobile apps are everywhere: engaging consumers, generating revenue, and providing entertainment. Yet when it comes to support, mobile apps can be a black hole. Users may not be able to…
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Buyer’s Guide to Choosing The Right Remote Support Tool
Sponsored by:
GoTo Rescue
Published By:
Research Desk
Released:
Jun 17, 2022
Today, providing customer support is complex. The demand for remote technical support has jumped since the pre-pandemic days, as have the number of agents working remotely, putting pressure on organizations…
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Four Remote Support Teams That Keep It Simple and Succeed
Sponsored by:
GoTo Rescue
Published By:
Research Desk
Released:
May 10, 2022
An easy customer experience is the hallmark of today’s most successful support organizations. That’s why these four top-notch organizations use Rescue to help their support agents elevate the customer experience…
Read more
GoTo Hosted VOIP Buyers Guide
Sponsored by:
GoTo by LogMeIn
Published By:
Research Desk
Released:
Mar 09, 2021
In this buyer’s guide, walk through the process of looking for a business-grade phone system and explore why hosted VoIP is a good fit.
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GoToConnect: Building a more productive workforce
Sponsored by:
GoTo by LogMeIn
Published By:
Research Desk
Released:
Mar 09, 2021
GoToConnect has all the feature-rich unified communications you need to run your business: from VoIP and video conferencing, to text and chat. Employees can collaborate seamlessly from anywhere, through a…
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In fünf Schritten zum Online-Meeting-Profi mit dem neuen GoToMeeting
Sponsored by:
GoToMeeting
Published By:
Research Desk
Released:
Aug 11, 2020
Read more
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