Whitepaper Sponsored By - Nuance | DemandTalk

7 Retail Engagement Trends – And How To Make The Most Of Them

7 Retail Engagement Trends – And How To Make The Most Of Them

Published By: Research Desk Released: Aug 04, 2022

It’s won and lost in small interactions: when customers ask a knowledgeable store associate which shampoo is best for dry hair, or you send out an email with a restock…

12 Best Practices For Omni-Channel Retail Customer Engagement

12 Best Practices For Omni-Channel Retail Customer Engagement

Published By: Research Desk Released: Aug 04, 2022

Every retailer aspires to deliver the frictionless , secure omni-channel experiences they know their customers want. They know their customer won’t tolerate bad experiences. And they know the business value…

Level Up Your Retail CX With AI-Powered Personalization

Level Up Your Retail CX With AI-Powered Personalization

Published By: Research Desk Released: Aug 04, 2022

At their very best, personalized retail experiences combine business insights, human empathy, and technological innovation. They allow brands to recognize and serve their customers more efficiently, while creating loyalty and…

Top 5 reasons why retail chatbots fail (and how to fix them)

Top 5 reasons why retail chatbots fail (and how to fix them)

Published By: Research Desk Released: Aug 04, 2022

Answering FAQs cost-effectively, proactively engaging shoppers at the perfect moment, recommending additional purchases, handling changes to orders… The list goes on and on. What’s more, these brands are seeing the…

10 Best Practices For Automating Appointment Management

10 Best Practices For Automating Appointment Management

Published By: Research Desk Released: Nov 14, 2018

How responsive are your patients to your appointment reminders? Today's patients have come to expect that companies and organizations will communicate with them on the channel they prefer. But many…

How Leading Provider Cuts No-Shows To 3%

How Leading Provider Cuts No-Shows To 3%

Published By: Research Desk Released: Nov 14, 2018

With more than 1 million clinic visits annually and nearly 2 million calls into its contact center, patient engagement was a big (and daunting) task for this large Malcom Baldrige…

Nuance Appointment Management Solutions

Nuance Appointment Management Solutions

Published By: Research Desk Released: Nov 14, 2018

Nuance Appointment Management can help you drive better staff utilization, improve outcomes and increase patient engagement. Multichannel, orchestrated outreach, conversational, two-way messaging, EHR integration, automated waitlist and running late functionality,…

Our Brands