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Whitepapers

Eine Analyse der Post-Purchase-Experience der 100 größten Online-Shops in Deutschland

Eine Analyse der Post-Purchase-Experience der 100 größten Online-Shops in Deutschland

Published By: Research Desk Released: Apr 13, 2022
Wir haben das Post-Purchase-Erlebnis bei den 100 größten deutschen Online-Shops analysiert, darunter Brands wie s.Oliver oder IKEA. Die detaillierten Ergebnisse findest du in unserem Report. Worum geht’s darin? Aktuelle Trends…

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Post purchase: Are the UK’s top retailers up to scratch?

Post purchase: Are the UK’s top retailers up to scratch?

Published By: Research Desk Released: Mar 30, 2022
What is the state of UK online retail after the most turbulent 24 months in history? Are the largest online retailers creating the experiences their customers expect? We looked at the…

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Post-achat : l’étape du parcours client la plus négligée ?

Post-achat : l’étape du parcours client la plus négligée ?

Published By: Research Desk Released: Mar 01, 2022
Nous avons étudié l’expérience post-achat proposée par 150 des plus grands e-commerçants français dont Cdiscount, Decathlon ou encore La Redoute. Retrouvez les résultats détaillés dans notre rapport ! Téléchargez ce…

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