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IT Leaders Handbook To Employee Engagement

IT Leaders Handbook To Employee Engagement

Published By: Research Desk Released: Jul 13, 2022

Even before COVID-19, improving employee engagement was important for attracting and retaining the best talent to help drive superior business performance. Now, it is even more vital as organisations shift…

State of the Connected Customer 5th Edition

State of the Connected Customer 5th Edition

Published By: Research Desk Released: Jul 13, 2022

Insights from 13,000+ consumers and nearly 4,000 business buyers worldwide. What matters most to today’s customers? Download Salesforce’s State of the Connected Customer report to learn: *The trends shaping the…

E-commerce platforms vergelijken? Dit Gartner- rapport zal u helpen

E-commerce platforms vergelijken? Dit Gartner- rapport zal u helpen

Published By: Research Desk Released: Jul 04, 2022

Gartner® noemde ons een leider - zes jaar op rij. Ontdek waarom. Het 2021 Gartner® Magic Quadrant™ voor digitale handel is er. Zie waarom we worden erkend voor onze complete…

Voice Built for the Modern Age of Customer Service

Voice Built for the Modern Age of Customer Service

Published By: Research Desk Released: Mar 23, 2022

Voice still saves the day for tough customer issues. Ease your customers’ stress with telephony integration. Your customers want fast, quality support — especially when they’re dealing with complex issues.…

Harvard Business Review: Service Analytics

Harvard Business Review: Service Analytics

Published By: Research Desk Released: Mar 23, 2022

Get new insights to build customer loyalty. Reimagine your contact center customer service. Great experiences are the name of the game. See how you can: Empower contact centers with connected…

Forrester: The Total Economic Impact of Salesforce Service Cloud

Forrester: The Total Economic Impact of Salesforce Service Cloud

Published By: Research Desk Released: Mar 23, 2022

Get more value out of your service. See how Service Cloud can cut service costs. In a commissioned study conducted by Forrester Consulting on behalf of Salesforce, you’ll learn how…

Future Underwriting: Driven by Data and AI, Powered by Human Intelligence

Future Underwriting: Driven by Data and AI, Powered by Human Intelligence

Published By: Research Desk Released: Jan 28, 2022

If there was only one word to write large on the underwriter’s wall today it would be data. The underwriters that do not leverage data, whether big or small, structured…

Salesforce Insurance Automated Underwriting

Salesforce Insurance Automated Underwriting

Published By: Research Desk Released: Jan 27, 2022

Insurers and their broker partners have long had to put up with slow manual processes to generate and underwrite business. But today’s independent brokers and agents are looking for automated…

The Customer Imperative in Financial Services Report

The Customer Imperative in Financial Services Report

Published By: Research Desk Released: Jan 13, 2022

The Customer Imperative in Financial Services Report The past 12 months have emphasised the value of a great digital experience, as well as how property and casualty insurance providers…

The Customer Imperative in Financial Services Report

The Customer Imperative in Financial Services Report

Published By: Research Desk Released: Jan 13, 2022

The Customer Imperative in Financial Services Report Banks found ways to transform the challenges of this past year into opportunities to build trust. This has been noticed by customers…

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