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MOBILE WORKERS BECOME the FACE of BRANDS

MOBILE WORKERS BECOME the FACE of BRANDS

Published By: Research Desk Released: Dec 05, 2019

Customers are pushing companies to keep up with the innovation of the Fourth Industrial Revolution. With the lines blurring between B2B and B2C, companies need to re-evaluate their service strategies…

Becoming a Trailblazer: GreenThumb keeps customer service in bloom with Field Service Lightning

Becoming a Trailblazer: GreenThumb keeps customer service in bloom with Field Service Ligh...

Published By: Research Desk Released: Dec 05, 2019

When the first rays of sunshine hit the UK each spring, GreenThumb’s expert field crew members are eager to help homeowners across the nation bring their lawns to life. That’s…

Transform Customers Experience with Connected Field Service

Transform Customers Experience with Connected Field Service

Published By: Research Desk Released: Dec 05, 2019

In the era of the connected customer, delivering a superior, endto- end customer experience has never been more important. In fact, according to the Customers 2020 report, customer experience has…

IT Guide to no code apps

IT Guide to no code apps

Published By: Research Desk Released: Oct 29, 2019

Inside these pages, you’ll discover why the Salesforce Lightning Platform is the fastest way to build, connect, optimize, and deploy apps. The Lightning Platform empowers everyone in your organization —…

The IT Guide to Heroku

The IT Guide to Heroku

Published By: Research Desk Released: Oct 29, 2019

Inside these pages, you’ll discover why the Salesforce Lightning Platform is the fastest way to build, connect, optimize, and deploy apps. The Lightning Platform empowers everyone in your organization —…

Solving the Quote-to-Cash Conundrum for Medical Device Sales

Solving the Quote-to-Cash Conundrum for Medical Device Sales

Published By: Research Desk Released: Oct 08, 2019

Price quoting for medical devices and pharmaceuticals is as sophisticated as it is complex. Download this e-book to learn how Salesforce Quote-to-Cash (QTC) can help life sciences companies address the…

Reimagine the Life Sciences Patient Experience

Reimagine the Life Sciences Patient Experience

Published By: Research Desk Released: Oct 08, 2019

Leading life sciences companies are taking on a new opportunity to connect with patients and deliver direct support before, during, and after therapy. Download our latest e-book to learn how…

Transforming the Member Experience Starting with Your Contact Center

Transforming the Member Experience Starting with Your Contact Center

Published By: Research Desk Released: Oct 08, 2019

Blaze new trails with proactive member service at scale. Check out this e-book focused on transforming the member experience: Simplify call centers to improve customer and agent experience Connect with…

Nucleus Research ROI Case Study: Matouk

Nucleus Research ROI Case Study: Matouk

Published By: Research Desk Released: Sep 23, 2019

Nucleus Research quantified the initial and ongoing costs of Salesforce over a three-year period. Learn how Matouk achieved: 223% return on investment Payback in six months Year-on-year growth of more…

Blazing New Trails: Mapping the Customer Journey

Blazing New Trails: Mapping the Customer Journey

Published By: Research Desk Released: Sep 23, 2019

Get started with customer journeys. Learn how to get started with a customer journey strategy that connects marketing with sales and service. See four sample customer journeys and use cases…

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