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Whitepapers

Simplify Your Field Service Technology Selection: Get the ServiceNow Newsletter featuring 2023 Gartner® Market Guide for Field Service

Simplify Your Field Service Technology Selection: Get the ServiceNow Newsletter featuring ...

Published By: Research Desk Released: Jun 05, 2024
Simplify Your Field Service Technology Selection: Get the ServiceNow Newsletter featuring 2023 Gartner® Market Guide for Field Service How can you enhance productivity and customer satisfaction while reducing field service…

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IDC FutureScape: Worldwide Healthcare Industry 2024 Predictions

IDC FutureScape: Worldwide Healthcare Industry 2024 Predictions

Published By: Research Desk Released: Jun 05, 2024
IDC FutureScape: Worldwide Healthcare Industry 2024 Predictions This IDC FutureScape provides executives across the globe with actionable insights and analysis for future healthcare industry scenarios. The intended readers include but…

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Executive Insights: Exploring the Untapped Power of GenAI in Customer Service

Executive Insights: Exploring the Untapped Power of GenAI in Customer Service

Published By: Research Desk Released: Jun 05, 2024
Executive Insights: Exploring the Untapped Power of GenAI in Customer Service 71% of B2B customers think GenAI will benefit CX. But how can you ensure you’re adding real value to…

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Eliminate obstacles in delivering patient care: A guide to removing operational barriers impacting care teams

Eliminate obstacles in delivering patient care: A guide to removing operational barriers ...

Published By: Research Desk Released: Jun 05, 2024
Eliminate obstacles in delivering patient care How can healthcare organisations overcome the hurdles to patient care when faced with numerous operational challenges affecting care teams? By streamlining every interaction, appointment,…

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CX TRENDS:​ 1st Edition- Customer service insights in the GenAI era

CX TRENDS:​ 1st Edition- Customer service insights in the GenAI era

Published By: Research Desk Released: Jun 05, 2024
CX TRENDS:​ 1st Edition- Customer service insights in the GenAI era 88% of customers say that one of the most valuable parts of the customer experience is getting timely answers…

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Accelerate XaaS with frictionless CX in tech: Take customer experience to the next level and go to market faster with new solutions

Accelerate XaaS with frictionless CX in tech: Take customer experience to the next level ...

Published By: Research Desk Released: Jun 05, 2024
Accelerate XaaS with frictionless CX in tech How can technology providers accelerate anything-as-a-service (XaaS) growth, while lowering costs? By breaking down silos across the CX ecosystem, you can decrease cost…

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3 ways to optimize the lead-to-cash cycle and increase revenue

3 ways to optimize the lead-to-cash cycle and increase revenue

Published By: Research Desk Released: Jun 05, 2024
3 ways to optimize the lead-to-cash cycle and increase revenue When you connect your front, middle and back offices with a single, AI-enabled platform, you'll deliver unified customer journeys that…

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The Total Economic Impact(tm) of ServiceNow HR Service Delivery

The Total Economic Impact(tm) of ServiceNow HR Service Delivery

Published By: Research Desk Released: Jun 05, 2024
The Total Economic Impact(tm) of ServiceNow HR Service Delivery Organisations that invest in unlocking talent potential will drive productivity and business performance. But how can you improve employee experiences to…

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Fast-tracking caregiver success

Fast-tracking caregiver success

Published By: Research Desk Released: Jun 05, 2024
Fast-tracking caregiver success To provide the best possible care to patients, hospitals and healthcare providers need new clinicians and caregivers ready to deliver from day one. The problem? Clinician onboarding…

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Deliver great talent development experiences to fuel business growth

Deliver great talent development experiences to fuel business growth

Published By: Research Desk Released: Jun 05, 2024
Deliver great talent development experiences to fuel business growth How can you boost employee retention AND drive business growth? Say YES to both, using a single employee growth and career…

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