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Squeeze the most ROI from your strategic initiatives

Squeeze the most ROI from your strategic initiatives

Published By: Research Desk Released: Oct 08, 2021

Maximizing ROI from strategic IT initiatives is a top digital transformation goal. This handbook offers insights on how to plan and execute a successful IT business management effort. It also…

Total Business Value Of ServiceNow IT Apps

Total Business Value Of ServiceNow IT Apps

Published By: Research Desk Released: Oct 08, 2021

In this report, you’ll see actual business value data, certified by Forrester Consulting, on how ServiceNow’s unified cloud platform allows your IT teams to resolve issues fast, reduce administration costs,…

No more “If only IT could do X”: ITSM Workflow Handbook

No more “If only IT could do X”: ITSM Workflow Handbook

Published By: Research Desk Released: Oct 08, 2021

Find out how native AI empowers teams to proactively resolve issues, speed innovation, and transform service operations.

K21 Executive Summary: Becoming the Digitally Unbreakable Enterprise

K21 Executive Summary: Becoming the Digitally Unbreakable Enterprise

Published By: Research Desk Released: Oct 08, 2021

The Executive Program, part of Knowledge 2021, explored how to become the digitally unbreakable enterprise. It featured ServiceNow Chief Innovation Officer Dave Wright, CIO Chris Bedi, and other experts, as…

IT Workflows Book of Knowledge

IT Workflows Book of Knowledge

Published By: Research Desk Released: Oct 08, 2021

Change can happen in an instant, and over the last year, many leaders learned that firsthand. This book features stories from organizations like Under Armour, Toyota, and Uniper and how…

IDC Agility Assessment: The Competitive Advantage in Adaptability

IDC Agility Assessment: The Competitive Advantage in Adaptability

Published By: Research Desk Released: Oct 08, 2021

What makes a company agile? IDC’s Robert Parker surveyed nearly 2,000 execs to uncover the core tenants of agility, finding low-code application development can contribute faster execution. In fact, 53%…

How to keep your digital services up and running 24/7

How to keep your digital services up and running 24/7

Published By: Research Desk Released: Oct 08, 2021

Discover how you can delight employees with fewer IT incidents and faster IT service response times while predicting and preventing issues before they impact users or the business. The key…

You can’t fix what you don’t know is broken

You can’t fix what you don’t know is broken

Published By: Research Desk Released: Oct 08, 2021

Predicting and preventing IT issues is a digital transformation goal. This handbook offers insights about how to plan and execute an AI-powered IT operations management transformation effort. It also highlights…

Omdia Universe: Selecting an AIOps solution, 2021-2022

Omdia Universe: Selecting an AIOps solution, 2021-2022

Published By: Research Desk Released: Oct 08, 2021

Omdia, a prominent IT industry analyst, has named ServiceNow as a leader in its report “Omdia Universe: Selecting an AIOps Solution, 2021-22.” According to the report: “ServiceNow should appear on…

How to keep your digital s up and running 24/7

How to keep your digital s up and running 24/7

Published By: Research Desk Released: Oct 08, 2021

Discover how you can delight employees with fewer IT incidents and faster IT service response times while predicting and preventing issues before they impact users or the business. The key…

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