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Using SAM to build your CMDB

Using SAM to build your CMDB

Published By: Research Desk Released: Feb 07, 2020

SAM Charter has been a principle advocate of companies creating and maintaining Software Asset Management Systems to manage software – indeed, our CEO (Rory Canavan) lobbied Working Group 21 to…

Normalize Discovered Software to Effective Software Asset Management (SAM)

Normalize Discovered Software to Effective Software Asset Management (SAM)

Published By: Research Desk Released: Feb 07, 2020

While SAM automates the normalization process itself, you can take proactive steps to improve your “hit rate” (normalization percentage) fast. This includes establishing smart manual normalization processes, including determining how…

ITAM in the Ascendency

ITAM in the Ascendency

Published By: Research Desk Released: Feb 07, 2020

We’re gaining traction with senior leaders and increasingly seen as an essential function for enabling digital transformation. ITAM teams are uniquely placed to provide a holistic view of the IT…

Cloud Cost Optimization and Governance

Cloud Cost Optimization and Governance

Published By: Research Desk Released: Feb 06, 2020

Why are IT Executives Investing in Cloud Cost Optimization and Governance? Top 5 Reasons Executives Use Cloud Cost Optimization and Governance: Obtain unified cost visibility across all on-premises and cloud…

What is SaaS License Management?

What is SaaS License Management?

Published By: Research Desk Released: Feb 06, 2020

Every 7 to 15 years we observe major paradigm shifts that fundamentally change the way businesses and end users operate. The advent of new tools inevitably follows a disruption of…

Next Generation Software Asset Management

Next Generation Software Asset Management

Published By: Research Desk Released: Feb 06, 2020

Organizations spend a huge amount of money on enterprise software. According to Gartner, global enterprise software spend was $381 billion in 2018, and that number is growing at 8.6% annually.…

The Visibility to multi-cloud: measurable outcomes from CMDB

The Visibility to multi-cloud: measurable outcomes from CMDB

Published By: Research Desk Released: Jan 30, 2020

Multi-cloud is quickly becoming the deployment standard as organizations leverage an ever-increasing variety of cloud computing services. The ServiceNow platform has evolved as the de-facto standard for managing IT Ops…

How AIOps Can Help IT be a Better Partner to Businesses

How AIOps Can Help IT be a Better Partner to Businesses

Published By: Research Desk Released: Jan 30, 2020

AIOps can dramatically improve the IT organization’s ability to be an effective partner to the business. An IT operations platform with built‑in AIOps capabilities like ServiceNow® can help IT operations…

Transform the Telecom Customer Experience with ServiceNow

Transform the Telecom Customer Experience with ServiceNow

Published By: Research Desk Released: Jan 19, 2020

The IT service management (ITSM) industry is experiencing a digital revolution, and communication service providers (CSPs) are increasingly transforming their core networks with powered by software-defined networking and network function…

Automation, AI and Analytics

Automation, AI and Analytics

Published By: Research Desk Released: Jan 19, 2020

The telecom industry is in a state of transformation. In fact, so much is changing that the word “telecom” doesn’t even fully describe it anymore. And this comes at a…

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