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The Configuration Management Database for Dummies iPaper

The Configuration Management Database for Dummies iPaper

Published By: Research Desk Released: Nov 20, 2019

With so much of the modern enterprise powered by IT, visibility into IT infrastructure is mission critical. But as IT infrastructure continues to grow and become more complex due to…

How AIOps Can Help IT be the Better Partner to Business

How AIOps Can Help IT be the Better Partner to Business

Published By: Research Desk Released: Nov 20, 2019

An order processing department in a very large enterprise is dependent on a business service supported by IT resources in both the data center and the cloud. The service is…

How ServiceNow delivers high-performance business services with AIOps

How ServiceNow delivers high-performance business services with AIOps

Published By: Research Desk Released: Nov 20, 2019

Digital transformation demands unprecedented business service quality As digital transformation accelerates, organizations are becoming increasingly dependent on IT. More than ever before, applications and business services need to deliver performance…

Five steps to successfully deploying a healthy CMDB

Five steps to successfully deploying a healthy CMDB

Published By: Research Desk Released: Nov 20, 2019

Your CMDB is a critical tool for maintaining high service availability. A healthy CMDB helps you to: Prevent business service outages Identify and respond to service outages more quickly Diagnose…

The Now Platform Reference Guide

The Now Platform Reference Guide

Published By: Research Desk Released: Nov 15, 2019

This guide provides a high-level overview of all the features and functions built into the ServiceNow Platform™ It answers the questions, “What is the Now Platform?” and “What can the…

Virgin Trains streamlines processes with ServiceNow to transform the rider experience

Virgin Trains streamlines processes with ServiceNow to transform the rider experience

Published By: Research Desk Released: Nov 15, 2019

Virgin Trains was looking to transform their rail experience into a reliable source of enjoyment by delivering a consistently positive customer experience. In this case study, explore how Virgin Trains…

Application Development Without the Sprawl

Application Development Without the Sprawl

Published By: Research Desk Released: Nov 14, 2019

Enterprise architects (EAs) are combatting sprawl through IT transformation projects that seek to rationalize applications and data sources and standardize development across functional siloes. This book covers five ways the…

8 Simple Steps for Automating Governance, Risk and Compliance (GRC)

8 Simple Steps for Automating Governance, Risk and Compliance (GRC)

Published By: Research Desk Released: Nov 12, 2019

From cutting costs to reducing risks and problems, there are many benefits to automating GRC. But, what are the simplest ways to maximize value and minimize costs during implementation? Check…

Respond to business risks in real-time with integrated risk management

Respond to business risks in real-time with integrated risk management

Published By: Research Desk Released: Nov 12, 2019

The financial and legal penalties that could result from noncompliance make it imperative to invest in transforming outdated GRC processes. Through continuous monitoring and automation you can improve decision making,…

The Total Economic Impact Of ServiceNow Governance, Risk, and Compliance

The Total Economic Impact Of ServiceNow Governance, Risk, and Compliance

Published By: Research Desk Released: Nov 12, 2019

To understand and illustrate the benefits, costs, and risks associated with ServiceNow, Forrester interviewed six current Governance, Risk, and Compliance customers to create a representative organization. This organization: - Performed…

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