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Reimagining IT service delivery and operations no matter what comes your way

Reimagining IT service delivery and operations no matter what comes your way

Published By: Research Desk Released: Jun 05, 2024

Reimagining IT service delivery and operations no matter what comes your way Discover three powerful ways you can reimagine IT services and operations when you break down silos between these…

Modernize IT services and operations with AI

Modernize IT services and operations with AI

Published By: Research Desk Released: Jun 05, 2024

Modernize IT services and operations with AI Discover simple ways to help employees work smarter and more efficiently with AI-powered service operations. In this ebook, you’ll learn how to expedite…

IDC Spotlight: Embedding AI Into Technology Strategy: Five Steps to Impact

IDC Spotlight: Embedding AI Into Technology Strategy: Five Steps to Impact

Published By: Research Desk Released: Jun 05, 2024

IDC Spotlight: Embedding AI Into Technology Strategy: Five Steps to Impact How can you modernise IT experiences AND empower employee productivity? Say YES to both by building an AI-enabled IT…

IDC MarketScape: Worldwide SPM Vendor Assessment – Driving Adaptive Business Optimization with AI

IDC MarketScape: Worldwide SPM Vendor Assessment – Driving Adaptive Business Optimiz...

Published By: Research Desk Released: Jun 05, 2024

IDC MarketScape: Worldwide SPM Vendor Assessment - Driving Adaptive Business Optimization with AI Don't make decisions and manage IT projects, programmes and portfolios in isolation. How can you unlock a…

3 steps to manage technology spend and risk

3 steps to manage technology spend and risk

Published By: Research Desk Released: Jun 05, 2024

3 steps to manage technology spend and risk Discover a practical 3-step approach to optimising technology spend and mitigating risk. In this guide, you'll get insight into using a single…

6 steps to a stronger security posture through automation

6 steps to a stronger security posture through automation

Published By: Research Desk Released: Jun 05, 2024

6 steps to a stronger security posture through automation The ever-increasing frequency and costs of cyberbreaches mean you need to create the strongest possible security in your organisation. But how…

Advancing your risk management maturity

Advancing your risk management maturity

Published By: Research Desk Released: Jun 05, 2024

Advancing your risk management maturity Maturing your risk management programmes is vital for meeting enterprise-wide objectives. Get insights on how you can raise the maturity level of enterprise risk management.…

The Forrester Wave™: Customer Service Solutions, Q1 2024

The Forrester Wave™: Customer Service Solutions, Q1 2024

Published By: Research Desk Released: Jun 05, 2024

The Forrester Wave™: Customer Service Solutions, Q1 2024 As the largest segment of the CRM market, customer service and support (CSS) continues to grow. ServiceNow has been named a Leader…

Anticipate, prevent, and minimize the impact of business disruptions

Anticipate, prevent, and minimize the impact of business disruptions

Published By: Research Desk Released: Jun 05, 2024

Anticipate, prevent, and minimize the impact of business disruptions Today’s business leaders are facing an uncertain landscape with increasing operational risk. Read this guide to discover how you can enable confident…

Top 10 ways to anticipate, eliminate, and defeat cyberthreats like a boss

Top 10 ways to anticipate, eliminate, and defeat cyberthreats like a boss

Published By: Research Desk Released: Jun 05, 2024

Top 10 ways to anticipate, eliminate, and defeat cyberthreats like a boss With 90% of organisations saying digital transformation introduces new risks, what if you could enable agility in technology…

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