AI Whitepapers

a practical guide to ai in the contact center

Sponsored by: Five9 Published By: Research Desk Released: Sep 23, 2019

Are you interested in how artificial intelligence (AI) might impact your contact center? The hype cycle for AI is nearing its peak. But before you rush to deploy an AI tool, let’s separate fact f...

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consolidate, connect and accelerate your data

Sponsored by: Pure storage Published By: Research Desk Released: Sep 20, 2019

Discover how to revolutionize processing performance, data intelligence, customer experiences, and GRC. The future of financial services will belong to those who can capture and capitalize on data. An...

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the 2019 state of artificial intelligence in talent acquisition

Sponsored by: Oracle Published By: Research Desk Released: Sep 12, 2019

HR professionals say AI will vastly improve talent acquisition. By analyzing huge amounts of data, resumes, and applications, AI can free up valuable time for HR to focus on candidates they most want ...

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cios need to take the lead on ai for transformational outcomes across the company

Sponsored by: Dell Published By: Research Desk Released: Aug 23, 2019

The purpose of this paper is to help customers grasp that AI/ML/DL workloads necessitate a shift in the capabilities of compute resources in order to deliver an IT Transformation that supports the wor...

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security gets smart with ai

Sponsored by: Cylance Published By: Research Desk Released: Aug 12, 2019

The concept of artificial intelligence (AI) has been with us since the term was coined for the Dartmouth Summer Research Project on Artificial Intelligence in 1956. Today, while general AI strives for...

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making ai responsible—and effective

Sponsored by: Cognizant Published By: Research Desk Released: Aug 06, 2019

To bring AI into the business mainstream, companies need to complement their technology advances with a focus on governance that drives ethics and trust. Our latest research findings suggest that, wi...

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transform your field service with iot, ai, and mixed reality

Sponsored by: microsoft Published By: Research Desk Released: Jul 29, 2019

Every field visit is a chance to either build or weaken your brand’s reputation. Turn customers into brand advocates by transitioning from a costly break-fix service model to a profitable proactive ...

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finding the person in personalization

Sponsored by: adobe Published By: Research Desk Released: Jul 26, 2019

It’s no longer optional to deliver content that’s highly personal and relevant. It’s a must. According to a report by Accenture, U.S. companies lose $1.6 trillion each year from customers swi...

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ai, analytics and the future of your enterprise

Sponsored by: Pure Storage Published By: Research Desk Released: Jul 18, 2019

Everybody’s talking about big data. Huge promises have been made about its role in driving enterprises forward. But few organizations are realizing its true benefits....

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banking on ai

Sponsored by: microsoft Published By: Research Desk Released: Jul 17, 2019

Learn how the use of artificial intelligence (AI) technologies is changing the way you do business in banking and capital markets. Read the Banking on AI e-book and discover how AI will continue to af...

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