AI Whitepapers

how live ai will unlock sales productivity

Sponsored by: Outreach Published By: Research Desk Released: Aug 08, 2023

Every sales leader struggles to achieve consistent execution. What if you could give your sellers a superpower — to be more efficient, productive, and relevant? Generative AI built into every sta...

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top new year’s resolutions for data, analytics, and ai

Sponsored by: Dataiku Published By: Research Desk Released: Apr 07, 2023

Al in 2023 How to Scale AI in the New Year & Beyond This ebook highlights the five core challenges that continue to prevent — or wholly derail — your efforts to scale AI, along with acti...

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ai in cx: three steps to use ai to foster a customer- centric, competitive organization

Sponsored by: Nice Published By: Research Desk Released: Sep 01, 2022

Customer experience (CX) trumps everything in the contact center. It’s the number one priority driving service and other activities. Yet, findings from Aberdeen’s Contact Center Executive’s Agen...

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proactive strategies for using ai to manage consumer complaints

Sponsored by: Nice Published By: Research Desk Released: Aug 23, 2022

Artificial Intelligence (AI) and analytics technology can efficiently automate complaint identification and classification and operationalize the remediation process, demonstrating compliance to regul...

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the new future of professional services

Sponsored by: Unit4 Published By: Research Desk Released: Jun 08, 2022

Over the past six months, Constellation Research held one-on-one interviews with over 400 C-level leaders about their overall technology trends and strategies. This report sheds light on ERP ownership...

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ai comes of age: putting customers and employees at the heart of data driven journeys

Sponsored by: Genesys Published By: Research Desk Released: Mar 17, 2022

More deeply into their customer journeys and employee experiences making them more frictionless and data- driven than ever before.They’re using AI to understand pain points in customer journeys, pro...

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4 ways ai can help agencies provide unparalled service

Sponsored by: Genesys Published By: Research Desk Released: Mar 10, 2022

One of the many things the COVID-19 pandemic has taught agencies is the value of emerging technologies like artificial intelligence (AI). By using innovative customer experience design, government con...

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demystifying ai

Sponsored by: Dataiku Published By: Research Desk Released: Feb 23, 2022

Where to Draw the Line Between Myth and Reality  First things first: Why exactly has AI become such a nebulous term in modern society? In this ebook, we answer that question and share the five ...

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the power of data in banking

Sponsored by: Dataiku Published By: Research Desk Released: Feb 23, 2022

Best Practices for Crafting Permeating and Lasting AI Strategies The end goal of AI integration for banks is optimizing data processes from the costly effort it is today into a wealth of informatio...

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a modern and scalable approach to responsible ai

Sponsored by: Dataiku Published By: Research Desk Released: Feb 23, 2022

Audit, Assess, and Evaluate AI Systems Understanding machine learning (ML) systems is a critical task for data scientists and non-technical profiles alike as organizations aim to integrate AI appli...

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