AI Whitepapers

a modern and scalable approach to responsible ai

Sponsored by: Dataiku Published By: Research Desk Released: Feb 23, 2022

Audit, Assess, and Evaluate AI Systems Understanding machine learning (ML) systems is a critical task for data scientists and non-technical profiles alike as organizations aim to integrate AI appli...

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2022 ai trends

Sponsored by: Dataiku Published By: Research Desk Released: Feb 23, 2022

Built on the Systemization of Data and AI While some organizations have implemented robust analytics and AI programs because they developed a blueprint for getting everyone involved, others are scr...

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unleashing the power of ai and super agents to transform customer experience

Sponsored by: 247.ai Published By: Research Desk Released: Feb 15, 2022

While some people may fear AI will replace humans, the fact is that there will always be interactions that require the empathy and intuitive problem-solving skills of an agent.  What’s inside: ...

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transform cx with ai and super agents

Sponsored by: 247.ai Published By: Research Desk Released: Feb 14, 2022

An agent’s superpower is confidence, enabling them to excel in customer care. Super agents equipped with AI- powered solutions pave the best road to delivering excellent customer care.  Check ou...

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everest group peak matrix® for conversational ai technology vendors 2021

Sponsored by: 247.ai Published By: Research Desk Released: Feb 14, 2022

[24]7.ai, Inc., a recognized leader in Omnichannel conversational AI and contact center services, announced today that Everest Group has positioned the organization in the Leader section of the PEAK M...

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columbia sportswear enhances customer service, cuts costs with chatbot technology

Sponsored by: 247.ai Published By: Research Desk Released: Feb 14, 2022

Columbia Sportswear is on a mission to provide highly available, omnichannel support to its very engaged customer base. Gerry Woodbury, Columbia’s director of customer care, knew that a customer exp...

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cortex fabric version 6 data sheet

Sponsored by: CognitiveScale Published By: Research Desk Released: Feb 09, 2022

Unlock revenue with intelligent AI systems Cortex Fabric Version 6, our next generation low-code platform makes it easy to get insights from any data, any model and any action. Citizen developer...

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data governance trends: predictions, pitfalls and technologies for the future of digital w...

Sponsored by: Egnyte Published By: Research Desk Released: Feb 07, 2022

In 2020, 24% of IT leaders agreed that identifying and protecting sensitive data in files was a top use for AI tools. In 2021, a full 47% say they have already implemented or plan to implement an AI-b...

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future underwriting: driven by data and ai, powered by human intelligence

Sponsored by: Salesforce Published By: Research Desk Released: Jan 28, 2022

If there was only one word to write large on the underwriter’s wall today it would be data. The underwriters that do not leverage data, whether big or small, structured or unstructured, in their dec...

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getting to driverless ops

Sponsored by: OpsRamp Published By: Research Desk Released: Dec 22, 2021

Webinar: A Roadmap to Total Digital Operations Automation Enhanced with AI Explore the present and future of possibilities of full automation in the digital operations environment. Watch on webinar...

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