Automation Whitepapers

cloud essentials: a second-generation cloudresearch

Sponsored by: Oracle Published By: Research Desk Released: Oct 15, 2020

Oracle Autonomous Database is the defining technology of the second-generation cloud and it marks a new generation in computer technology. And when you’re looking at these autonomous systems, they a...

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reinventing the contact center

Sponsored by: IBM Published By: Research Desk Released: Aug 01, 2020

Some contact centers have already deployed virtual agents and are thus better able to adjust quickly to changes in volume and new customer concerns. They can immediately scale operations to handle una...

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enterprise architect’s guide top 4 strategies for automating and accelerating your data ...

Sponsored by: Qlik Published By: Research Desk Released: Jul 23, 2020

New data demands are inspiring new architectures. The explosion in data, the vast array of new data capabilities and the dramatic increase in data-consumer demands have changed how data needs to be...

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the 10 essential capabilities of a best-of-breed soar

Sponsored by: Splunk Published By: Research Desk Released: Jul 03, 2020

Work smarter and respond to threats faster using automation. There are 10 essential capabilities of a best-of-breed SOAR tool that will allow you to achieve these outcomes....

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the impact of a digital workforce on business agility & survival

Sponsored by: Blueprism Published By: Research Desk Released: Jun 30, 2020

The research was conducted by independent research firm Sapio on behalf of Blue Prism. 1,725 business decision makers (those with a final say over budget spend of technology implementations) were surv...

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how to get fast time to value when automating your it help desk for the new normal

Sponsored by: Espressive Published By: Research Desk Released: Jun 01, 2020

According to McKinsey Digital survey of over 300 CIOs and technology leaders, organizations are balancing COVID-19 response plans between immediate preparedness and planning for the new normal. Most C...

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cio perspective: the impact of covid-19 and what’s next

Sponsored by: Espressive Published By: Research Desk Released: Jun 01, 2020

On April 2, just two weeks after the shelter in place order went into effect in California, Pat Calhoun, founder and CEO of Espressive, interviewed Declan Morris, former CIO of Splunk, to understand h...

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leveraging automated apm to accelerate the ci/cd pipeline

Sponsored by: Instana Published By: Research Desk Released: May 21, 2020

Your Application Monitoring strategy is a critical factor that makes or breaks your ability to keep software delivery up to pace with user expectations.Manual monitoring puts all that at risk. In fact...

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observability and beyond for the enterprise cloud ebook

Sponsored by: Dynatrace Published By: Research Desk Released: May 18, 2020

Get actionable answers powered by explainable AI and automation. Observability, when combined with AI and automation, holds the promise to deliver the actionable answers needed to ensure cloud nati...

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