Automation Whitepapers

helps childcare organization save $1 million in first four months through automation

Sponsored by: Tangoe Published By: Research Desk Released: May 03, 2020

Responsibility for young children’s well-being can be challenging. Having an efficient Telecom Expense Management (TEM) system shouldn’t be. When a major childcare organization was losing time and...

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hitachi vantara focuses on the human side of automation

Sponsored by: AAI Published By: Research Desk Released: Apr 22, 2020

With an artificial intelligence (AI) solution like Automation Anywhere IQ Bot, any enterprise can easily extract and process semi-structured data. Find out how in this free case study, as we explore w...

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conozca a su nueva fuerza laboral virtual

Sponsored by: IBM Published By: Research Desk Released: Apr 12, 2020

A medida que su negocio maneja más y más información, el número de procesos repetitivos puede comenzar a acumularse. Estas tareas pueden tomar muchísimo tiempo a los empleados y pueden alejarlos ...

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contact center 2.0: tomorrow’s solutions for today’s customers

Sponsored by: RingCentral Published By: Research Desk Released: Apr 08, 2020

It’s difficult to find consumers who thoroughly enjoy today’s contact center experience. No one is thrilled with the automated attendant greeting, an unintelligent voice system, or the incredibly ...

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workload automation buyer’s guide

Sponsored by: HelpSystems Published By: Research Desk Released: Apr 06, 2020

Finding the right solution for your business isn’t always easy. There are many steps to undertake to choose a product that'll work best for you. You'll need to narrow down your product options, rese...

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the ultimate guide to psa

Sponsored by: FinancialForce Published By: Research Desk Released: Mar 16, 2020

The services world is at a turning point. With services broadening and diversifying—from strictly professional services to managed services, technology services, subscriptions, and beyond— the ...

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the service leader’s guide to maximizing utilization

Sponsored by: FinancialForce Published By: Research Desk Released: Mar 16, 2020

IN THIS EBOOK, WE’LL FOCUS ON HOW TO MAXIMIZE UTILIZATION— NOT JUST IN THE CONTEXT OF ASSIGNING RESOURCE TARGETS, BUT ALSO IN OPTIMIZING UTILIZATION ACROSS INTERNAL AND EXTERNAL RESOURCES. Util...

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digital transformation requires an autonomous network

Sponsored by: Extreme Networks Published By: Research Desk Released: Feb 03, 2020

This ZK Research White Paper introduces the network need for successful digital transformation – automation. The paper covers: Why network evolution is mandatory How legacy networks hold or...

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critical capabilities for wired and wireless lan access infrastructure

Sponsored by: Juniper Published By: Research Desk Released: Jan 07, 2020

Automation, IoT containment, locationing and solutions that combine analytics with AIOps functionality are emerging as critical components in access networking solutions. I&O leaders should use th...

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ein modernes verfahren für endpoint protection

Sponsored by: Microsoft Published By: Research Desk Released: Jan 03, 2020

Da 64% der Unternehmen von einem oder mehreren Endpoint-Angriffen betroffen sind, die die Daten- oder IT-Infrastruktur gefährden, ist Sicherheitsteams bewusst, dass die Endpoint-Sicherheitsmethoden d...

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