Automation Whitepapers

creating customer- centric service with ai and automation

Sponsored by: PegaSystems Published By: Research Desk Released: Oct 13, 2021

Change is the only constant The saying “the only thing that is constant is change” dates back to the ancient Greeks. And while this phrase may feel overused, it’s perhaps never been more true...

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ai and automation in insurance

Sponsored by: PegaSystems Published By: Research Desk Released: Oct 13, 2021

Once the stuff of science fiction, AI and automation are rapidly moving into the mainstream in many industries, from retail to banking. The insurance industry is finally waking up to both the opportun...

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beyond hyperautomation: what’s next in automation?

Sponsored by: FortressIQ Published By: Research Desk Released: Sep 23, 2021

When I explore trends, I avoid looking at the obvious advancements we will experience in the next 12-24 months. Those are too easy to predict. But I also try to avoid the science fiction range of look...

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the anatomy of an efficient document review

Sponsored by: OPEN TEXT Published By: Research Desk Released: Sep 17, 2021

Legal and investigation teams use some automation and machine learning tools for reducing document review volumes, but it took a global pandemic to advance new review models into wider acceptance. ...

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how artificial intelligence adds real value to software test automation

Sponsored by: Tricentis Published By: Research Desk Released: Sep 13, 2021

This new era of AI-driven test automation does not replace testers. It never intended to. It elevates the role of the tester by removing the need to consider the mechanics of the technical automation�...

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evening the scales of the brand-distributor relationship

Sponsored by: Unioncrate Published By: Research Desk Released: Aug 20, 2021

It’s hard to imagine a CPG supply chain without distributors. They’re necessary cogs in the CPG machine, issuing POs and putting more SKUs on more shelves than a brand ever could on its own. It’...

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polymorphic phishing attacks: 5 insights to help stop them

Sponsored by: Cofense Published By: Research Desk Released: Jul 20, 2021

What exactly makes a phishing attack polymorphic? In these campaigns, attackers make slight changes to the same email—to the subject line or sender name —as they probe security systems to see what...

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on-demand: top 5 actions to help pass compliance audits with automation

Sponsored by: Puppet Published By: Research Desk Released: Jul 19, 2021

The Ponemon Institute reports that “the average cost for organizations that experience non- compliance problems is $14.82 million, a 45% increase from 2011.” Any organization faced with enforci...

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top 5 things to automate with puppet

Sponsored by: Puppet Published By: Research Desk Released: Jul 18, 2021

Maximize your quick wins When you get started with Puppet, it can be tempting, to begin with, a big project or to automate something really painful that you don’t do that often. But we’ve found...

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white paper: how automation helps you harden your systems and become compliant

Sponsored by: Puppet Published By: Research Desk Released: Jul 18, 2021

Discover Continuous Compliance: Compliance and Security at Scale Organizations of all sizes are increasing their budget spends on compliance and security as new threats and regulatory requirements ...

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