Business Goals Whitepapers

strategically aligning customer service with b2b business goals

Sponsored by: SAP Published By: Research Desk Released: Sep 05, 2023

Now more than ever, customer service plays a critical role in your brand narrative, protecting your company’s reputation, generating new business models, and increasing customer lifetime value. This...

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employees are choosing how they work

Sponsored by: Dell Published By: Research Desk Released: Mar 30, 2023

With the seismic shift happening in our workplaces today, few would disagree that the way we work now is vastly different to the way it was just a few short years ago. In this paper, Dell Technologies...

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hybrid cloud strategy for dummies

Sponsored by: RedHat Published By: Research Desk Released: Aug 06, 2021

Jumping onto the cloud is easy. Getting it right is somewhat trickier. Getting it right for the long term is a big challenge. A good cloud strategy helps you and your organization work things out, mak...

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pure//accelerate™ digital

Sponsored by: Pure Storage Published By: Research Desk Released: May 04, 2021

Create Business Breakthroughs Pure//Accelerate Digital 2021 is all about helping you maximize data to support digital business initiatives. Connect with industry thought leaders and technical experts...

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content as an asset

Sponsored by: Acrolinx Published By: Research Desk Released: Apr 23, 2021

Content drives your customer experience and creates connections where people can’t. That makes it a major asset to your enterprise. But how can you measure the business value of that content? In ...

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guidare l’innovazione nell’it

Sponsored by: ServiceNow Published By: Research Desk Released: Mar 05, 2021

Aumentare la produttività, acquisire nuove fonti di profitto e potenziare il vantaggio competitivo Per molti anni, l'IT si è concentrato quasi esclusivamente sulla gestione della tecnologia. Ma o...

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working with customer data: from collection to activation

Sponsored by: Acquia Published By: Research Desk Released: Feb 08, 2021

Companies today are swimming in customer data. This data is critical for both creating engaging customer experiences and delivering substantial results from marketing efforts. Despite the sheer qua...

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5 time-saving hacks for businesses

Sponsored by: DocuSign Published By: Research Desk Released: Aug 12, 2019

You’re not the first to wonder if there’s a better, simpler way  to manage all the admin tasks that keep you away from doing what you love, and what you know best. But you might be surprised t...

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