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OpenAI is Planning to Launch ‘Operator,’ its First AI Agent
Five9 Updates Virtual Agents with Generative AI and NLP Integration
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customer authentication authority
Sponsored by:
Ping Identity
Published By:
Research Desk
Released:
Mar 17, 2022
Customer identity and access management (CIAM) has evolved to meet today’s identity intricacies. Enterprises recognise the need for a strategic platform for managing digital identity fo...
Read more
autorité d’authentification client
Sponsored by:
Ping Identity
Published By:
Research Desk
Released:
Mar 17, 2022
La gestion de l'identité et des accès client (CIAM) a évolué en réponse aux enjeux complexes de l'identité d'aujourd'hui. Les entreprises reconnaissent le besoin d'une plateforme st...
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kundenauthentifizierungsstelle
Sponsored by:
Ping Identity
Published By:
Research Desk
Released:
Mar 17, 2022
Das Kundenidentitäts- und Zugriffsmanagement (CIAM) hat sich weiterentwickelt, um den heutigen Identitätskomplexitäten gerecht zu werden. Unternehmen erkennen die Notwendigkeit einer s...
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creating customer- centric service with ai and automation
Sponsored by:
PegaSystems
Published By:
Research Desk
Released:
Oct 13, 2021
Change is the only constant The saying “the only thing that is constant is change” dates back to the ancient Greeks. And while this phrase may feel overused, it’s perhaps never been more true...
Read more
achieving digital customer service transformation
Sponsored by:
PegaSystems
Published By:
Research Desk
Released:
Oct 13, 2021
We are at a moment of unique opportunity for customer experience leaders. Nearly every business is striving for customer centricity to better differentiate and retain valued customers. And today, new ...
Read more
resoudre le probleme de l’identification client
Sponsored by:
DocuSign
Published By:
Research Desk
Released:
Oct 05, 2021
Relever le défi de l'identification Nous prouvons tous notre identité tous les jours, souvent plusieurs fois. Qu’il s’agisse d’entrer un code PIN sur un terminal de carte bleue ou de signer da...
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how to address churn with predictive analytics
Sponsored by:
Dataiku
Published By:
Research Desk
Released:
Sep 24, 2021
It’s simple: churn (or attrition) is when customers leave, and companies in nearly every industry have to address it because it has the power to plateau the growth of any businesses even if that bus...
Read more
improve customer experience and reduce costs
Sponsored by:
AWS
Published By:
Research Desk
Released:
Jul 30, 2021
Boost your contact center with machine learning and analytics Modernize your customer experiences by introducing artificial intelligence and machine learning intelligence to your contact center. No...
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the total economic impact (tei) of amazon connect
Sponsored by:
AWS
Published By:
Research Desk
Released:
Jul 27, 2021
Findings: Amazon Connect Helps Reduce Costs and Improve Customer Experience Cloud subscription cost savings of 31% AWS commissioned Forrester Research consulting to conduct a Total Economic Impact�...
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improve customer experience and reduce costs
Sponsored by:
AWS
Published By:
Research Desk
Released:
Jul 27, 2021
Boost your contact center with machine learning and analytics Modernize your customer experiences by introducing artificial intelligence and machine learning intelligence to your contact center. No...
Read more
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