customer expectations Whitepapers

magic quadrant for enterprise low code application platform

Sponsored by: HCL-Software Published By: Research Desk Released: Jul 10, 2024

Gartner defines low-code application platforms (LCAPs) as application platforms that are used to rapidly develop and run custom applications by abstracting and minimizing the use of programming langua...

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ringcentral’s unified communications and contact center solution

Sponsored by: RingCentral Published By: Research Desk Released: Oct 11, 2023

In a world where consumers have choice at their fingertips, building lifelong customer relationships isn’t easy. Read why investing in a complete communications solution is your first step to exceed...

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gain the self-sufficiency to produce a personalized, omnichannel customer journey

Sponsored by: SAP Published By: Research Desk Released: May 09, 2022

The implementation service for the SAP® Emarsys® Customer Engagement solution bridges the gap between implemen- tation planning and the ability to scale online and offline customer experiences se...

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redefining delivery

Sponsored by: PeakTech Published By: Research Desk Released: May 02, 2022

The exponential explosion in eCommerce has changed the expectations placed on Logistics companies. In addition to managing a sheer increase in volume, customer expectations must be met or business wil...

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the modernizing of government workflows.

Sponsored by: Adobe Published By: Research Desk Released: Mar 28, 2022

The future of government documents in a hybrid world. Public service has changed. Government and public sector organizations are no longer immune to workplace disruption. They need to move faster t...

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digital fitness in financial services

Sponsored by: Nintex Published By: Research Desk Released: Jan 12, 2022

Even before the pandemic, financial services firms were continually optimizing online and mobile technology to keep up with rising customer expectations. But then crisis hit. Customers needed to acces...

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the complete guide to building a successful agile team

Sponsored by: Apptio Published By: Research Desk Released: Oct 20, 2021

In a digital world where market demands and customer expectations evolve and change rapidly, organizations often need to prioritize their IT investments and innovations to get their products to the ma...

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building the connected retail experience

Sponsored by: MuleSoft Published By: Research Desk Released: Oct 18, 2021

In order to meet rising customer expectations and the adoption of new technologies, leading retailers must embrace an integration strategy across the retail value chain. This means implementing a stra...

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fsi solution brief

Sponsored by: FortressIQ Published By: Research Desk Released: Sep 23, 2021

Financial services institutions (FSI) are undergoing a radical shift driven by competition, changing business models, and rising customer expectations. COVID-19 has only accelerated this change as i...

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coloque seus dados em movimento com o confluent e o apache kafka®

Sponsored by: Confluent Published By: Research Desk Released: Sep 15, 2021

Sua empresa precisa de acesso aos dados em movimento. As empresas que melhor satisfazem as altas expectativas dos clientes de hoje recebem um fluxo constante de eventos em tempo real, com processament...

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