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Bitsight Acquires Cybersixgill in a USD 115 M Deal
OpenAI is Planning to Launch ‘Operator,’ its First AI Agent
Five9 Updates Virtual Agents with Generative AI and NLP Integration
0G Labs Secures USD 40 M to Develop Decentralized AI OS
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how ecommerce grows revenue in healthcare.
Sponsored by:
Adobe
Published By:
Research Desk
Released:
Jul 16, 2021
When 2020 began, healthcare suppliers faced critical challenges. Competition from titans like Amazon and Walmart was escalating. Customer expectations for experiences on par with other industries made...
Read more
american banker & onfido: how can real identity transform trust?
Sponsored by:
Onfido
Published By:
Research Desk
Released:
May 03, 2021
Trust is the foundation of every customer relationship. It’s how you protect yourself and your customers from fraud. It’s how you acquire new customers in line with evolving regulation. And it’s...
Read more
mdm elevate elevating business through data management.
Sponsored by:
Deloitte
Published By:
Research Desk
Released:
Apr 29, 2021
In today’s digital world, businesses are challenged with rapidly evolving customer and competitor landscapes. An influx of technologies and touchpoints has significantly shifted customer expectatio...
Read more
winning b2b commerce experiences start with the customer.
Sponsored by:
Adobe
Published By:
Research Desk
Released:
Jan 15, 2021
Customer expectations are evolving fast in the B2B market. Long-term growth requires investment in the future, and seamless and intuitive customer experiences are the future of B2B sales. View the gui...
Read more
addressing market uncertainty through open source
Sponsored by:
IBM
Published By:
Research Desk
Released:
Dec 17, 2020
In these unprecedented times of disruption and uncertainty, the only way to be prepared is ensure you are flexible and are able to respond to changing conditions and innovate quickly. Leveraging Cloud...
Read more
5 ways to stay ahead of the competition
Sponsored by:
Podium
Published By:
Research Desk
Released:
Dec 04, 2020
5 Ways to Stay Ahead of the Competition How Businesses Can Adapt to Changing Customer Expectations Post-COVID-19 Customer Expectations have changed. Consumers crave experiences that are bot...
Read more
2020 online behaviors & expectations index
Sponsored by:
AB/Moxie
Published By:
Research Desk
Released:
Nov 13, 2020
Since COVID-19, consumers are turning to online sites for banking and insurance needs 33% more often. And they have clear expectations about what matters most in their online experience, and which com...
Read more
think beyond traditional crm to elevate your customer service
Sponsored by:
ServiceNow
Published By:
Research Desk
Released:
Nov 05, 2020
Go all-in with an end-to-end service solution that meets today’s high customer expectations. One of your biggest opportunities to deliver a superior experience is through customer service, and tr...
Read more
you’ve uncovered the weak spots in your omnichannel approach: now what?
Sponsored by:
Comcast Business
Published By:
Research Desk
Released:
Sep 17, 2020
Read this white paper to explore insights and strategies that can help you pivot to digital business, navigate new work environments, and manage changing customer expectations amid uncertainty....
Read more
addressing market uncertainty through open source
Sponsored by:
IBM
Published By:
Research Desk
Released:
Jul 31, 2020
In these unprecedented times of disruption and uncertainty, the only way to be prepared is ensure you are flexible and are able to respond to changing conditions and innovate quickly. Leveraging Cloud...
Read more
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