Customer Experience Archives | Page 10 of 18 | DemandTalk

Go Further with Data Management

go further with data management

Published By: Research Desk Released: Oct 20, 2020

Proper data management helps: Personalize campaigns Address buyer preferences and concerns Craft a compelling customer experience Read this guide to understand the different types of dat...

The State of Human Experience 2020

the state of human experience 2020

Published By: Research Desk Released: Oct 16, 2020

Things have sped up in the workplace. This is due to a range of issues such as the raging war for talent, the quest for better business performance, and the kind of technological advancements that cha...

What to Look for in a Customer Service Software Solution

what to look for in a customer service software solution

Published By: Research Desk Released: Oct 14, 2020

Find out in this white paper, which explores popular customer service software options and offers advice on how to pick the right vendor for you...

Prepping for the Holidays

prepping for the holidays

Published By: Research Desk Released: Oct 14, 2020

Read this white paper to learn how using omnichannel support can help you handle increased inquiries during the holiday season, how to provide customers with the self-service they need, and how AI can...

Magic Quadrant for CRM Lead Management

magic quadrant for crm lead management

Published By: Research Desk Released: Sep 30, 2020

As customer buying journeys become more and more complex, it’s important for B2B marketers to choose a marketing automation solution that can keep up. In the 2020 Gartner Magic Quadrant for CRM Lead...

Why IT Should Care About Data and Content Equally (IDC Report)

why it should care about data and content equally (idc report)

Published By: Research Desk Released: Sep 30, 2020

Every experience combines data and content in some way--they're symbiotic. And as the bar for great customer experience is continually rising, organizations need an enterprise platform that can help t...

Keeping Tax Exempt Customers Happy

keeping tax exempt customers happy

Published By: Research Desk Released: Sep 13, 2020

Businesses rarely consider exemption certificate management as an area of improvement for customer experience, customer retention, and profitability and often underestimate the complexity exemption do...

Building a digital banking platform with APIs

building a digital banking platform with apis

Published By: Research Desk Released: Aug 05, 2020

More and more financial institutions are partnering with fintechs and leveraging Application Program Interfaces (APIs) to attract new prospects and to delight current consumers through unprecedented C...

IDC: Delivering Innovative Customer Experience Requires Enterprisewide Agile Operations

idc: delivering innovative customer experience requires enterprisewide agile operations

Published By: Research Desk Released: Jul 30, 2020

Read this report to learn how IDC global analysts predict trends in improving the customer experience using artificial intelligence (AI) models, real-time data, and agile practices to personalize ever...

Blueprints for Success: How Forward-Thinking Organizations Bring Data to Every Action

blueprints for success: how forward-thinking organizations bring data to every action

Published By: Research Desk Released: Jul 28, 2020

How Forward-Thinking Organizations Bring Data to Every Action Today’s most innovative organizations are using data to unlock new insights, empower more teams and ignite action across the enterpri...

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