Customer Experience Archives | Page 12 of 18 | DemandTalk

Technologists – And the Business – Must Execute at the Speed of DevOps

technologists – and the business – must execute at the speed of devops

Published By: Research Desk Released: Apr 24, 2020

Intermediate organizations have the basics well in hand. They’ve broken down silos, institutionalized customer centricity, and built a foundation of agile processes. However, to advance, CIOs and ot...

Forrester: Improve Travel, Expense, Invoice Management Solution to Drive Better EX

forrester: improve travel, expense, invoice management solution to drive better ex

Published By: Research Desk Released: Apr 22, 2020

It's no surprise that a productive employee is an engaged employee, and an engaged employee is good for your business. In fact, companies with the most engaged employee enjoy 81% higher customer satis...

Financial Firm Saves 3000 Hours and $2.2M with RPA

financial firm saves 3000 hours and $2.2m with rpa

Published By: Research Desk Released: Apr 22, 2020

Check out this case study to see how Robotic Process Automation (RPA) has helped CNO Financial Group become more productive, saving 3000 hours and $2.2M each year, while enhancing the firm's customer ...

Reimagining Customer Experience

reimagining customer experience

Published By: Research Desk Released: Mar 20, 2020

Customer expectations are entirely reshaping the business landscape. With each app they download and business they buy from, customers now expect a perfect mix of efficiency, convenience, and personal...

A Guide To Verifying Users for Marketplaces

a guide to verifying users for marketplaces

Published By: Research Desk Released: Mar 20, 2020

Online marketplaces have revolutionized the customer experience. Now among some of the world’s most valuable companies, services marketplaces have led the disruption of transport,commodation, food, ...

EXPERT MULTICHANNEL MARKETING STRATEGIES FOR THE TRAVEL INDUSTRY

expert multichannel marketing strategies for the travel industry

Published By: Research Desk Released: Mar 03, 2020

Today’s travelers are expecting faster, smoother, and more convenient experiences, all the way from first booking to final arrival. In other words—relevance across devices is key to gaining their ...

The Relevancy Ring ESP Buyer’s Guide 2019

the relevancy ring esp buyer’s guide 2019

Published By: Research Desk Released: Feb 06, 2020

Adobe earned universally high customer satisfaction marks in virtually all areas that The Relevancy Group Measures. Each year, The Relevancy Group publishes “The Relevancy Ring,” a quantifiable...

Feeding the Content Data Loop

feeding the content data loop

Published By: Research Desk Released: Feb 05, 2020

Content and data are created equal in the eyes of the customer experience. Here are five ways you can use experience-centric data to deliver relevant experiences and add value to your content. Your...

Charting a Course for an Exceptional Customer Experience

charting a course for an exceptional customer experience

Published By: Research Desk Released: Feb 05, 2020

While having the right tech is key to delivering great experiences, an equally important part of the equation is having the right people, processes and org structures. WHY SHOULD THE TARGET AUDIENC...

Building the connected retail experience

building the connected retail experience

Published By: Research Desk Released: Jan 26, 2020

It is easy to get drawn into the negative headlines about retail. One article, for example, suggests more retailers are headed into bankruptcy than at any time since the Great Recession. It often seem...

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