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Lightning AI Raises USD 50 M to Expand Clientele and Platform
HP Launches Enterprise Security Edition to Boost Business PC Security
Wordware Secured USD 30 M to Transform AI Development
Google LLC Launched Ecosystem Program to Help Build AI Agents
DeepSeek-R1 Outperforms OpenAI's o1 in Reasoning Tasks
Prompt Security Raises USD 18 M to Bolster Enterprise Protection
MongoDB and Microsoft Strengthen Ties to Advance AI Applications and Analytics
Kubernetes, edge computing, Kubernetes deployment, cybersecurity
Spectro Cloud Secures USD 75 M for Kubernetes Platform
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Customer Experience
Customer Experience Whitepapers
7 tried and tested conversion strategies for auto retailers
Sponsored by:
TrustPilot
Published By:
Research Desk
Released:
Jan 14, 2019
Converting visitors into buyers is always a top priority. Unfortunately, boosting conversion rates is easier said than done with shopping cart abandonment running rampant. Leaving many online auto ...
Read more
5 daunting sales and marketing gaps and how to overcome them
Sponsored by:
Microsoft
Published By:
Research Desk
Released:
Jan 08, 2019
Learn about the five gaps that could be costing you time, customers and profit in this digital eBook. Discover how to close those gaps and transform your people, process and technology to better serv...
Read more
digital transformation in sales: evolving the art of customer engagement
Sponsored by:
Microsoft
Published By:
Research Desk
Released:
Jan 08, 2019
Evolve the art of customer engagement Sales organizations are undergoing a paradigm shift, driven by digital transformation, to deliver meaningful customer engagement.??Advance beyond agent product...
Read more
winning with a hyper collaboration strategy
Sponsored by:
Salesforce
Published By:
Research Desk
Released:
Jan 04, 2019
The way people work and communicate is changing dramatically, and many businesses are struggling to keep up. Workers want new, state-of-the-art technology while customers demand innovative solutions t...
Read more
forrester – cios need to take the lead on ai for transformational outcomes across th...
Sponsored by:
Forrester
Published By:
Research Desk
Released:
Jan 04, 2019
Artificial Intelligence (AI) is helping deliver revenue growth with better customer experiences, increasing innovation, and improving operational effectiveness. However, most firms are just getting st...
Read more
6 tips for building a thriving help center
Sponsored by:
Zendesk
Published By:
Research Desk
Released:
Jan 04, 2019
Customers are more technically savvy than ever and have come to prefer the DIY approach to solving their issues and answering their own questions. Years of research by ICMI has confirmed that customer...
Read more
the business impact of investing in experience
Sponsored by:
Adobe
Published By:
Research Desk
Released:
Jan 03, 2019
Customer experience has quickly moved from competitive differentiator to business imperative. In a world where the answer to almost any question is at our fingertips, where AI is becoming a part of ev...
Read more
idc — business value of aem assets demand gen creative
Sponsored by:
Adobe
Published By:
Research Desk
Released:
Jan 03, 2019
Thank you for reading our latest industry content. Learn more about how consistent distribution and management of your digital marketing can improve your organization's workflow. With the help of Adob...
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the marketer’s guide to articulating dam return on investment
Sponsored by:
Adobe
Published By:
Research Desk
Released:
Jan 03, 2019
Digital asset management is the foundation for orchestrating unique customer experiences across channels. It’s time to rethink the strategic value for marketing. The growing demand for personaliz...
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mastering product experience in saas
Sponsored by:
Aptrinsic
Published By:
Research Desk
Released:
Jan 02, 2019
Building a great SaaS product is hard. Getting people to try your product is even harder. But the ultimate challenge is to ensure that customers not only try, but keep using your product over time. ...
Read more
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