Customer Experience Whitepapers

quadient es líder en spark matrix: gestión de la comunicación con el cliente (ccm), 202...

Sponsored by: Quadient Published By: Research Desk Released: Nov 06, 2021

La Gestión de la Comunicación con el Cliente (CCM) es una herramienta que permite a una organización mejorar la experiencia del cliente mediante la automatización del flujo de trabajo de la comuni...

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o’reilly – data governance: the definitive guide

Sponsored by: Hitachi Published By: Research Desk Released: Oct 14, 2021

Through good data governance, you can inspire customer trust, enable your organization to identify business efficiencies, generate, more competitive offerings, and improve customer experience. In t...

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how to modernize hadoop in three steps

Sponsored by: Hitachi Published By: Research Desk Released: Oct 14, 2021

Modernizing your Hadoop technology will help reduce the cost and size of existing data lakes, improve the customer experience by understanding existing data and identify which data should move to obje...

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power superior customer experience with an intelligent data catalog

Sponsored by: Informatica Published By: Research Desk Released: Sep 27, 2021

Get Deeper Member and Patient Insights Find out how to unlock the context of your member and patient data by creating a single trusted view of all your data. Learn why a data catalog is key to gett...

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making sense of digital experience monitoring solutions

Sponsored by: Splunk Published By: Research Desk Released: Sep 17, 2021

As customers increasingly rely on web services, speed and dependability are crucial for their online experience — and your bottom line. With digital experience monitoring (DEM), your organization ca...

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flashpoint: subscription billing and revenue management capabilities

Sponsored by: Oracle Published By: Research Desk Released: Sep 15, 2021

Due to the continous engagement of customers throughout the as-a-service offering life cycle, and based on each customer’s subscription term, the billing operations team has insights on how customer...

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supercharge your it monitoring

Sponsored by: Splunk Published By: Research Desk Released: Aug 25, 2021

With the Three Pillars of Observability Get the most from your data with metrics, traces and logs. You may already be using observability tools, or are considering the best way t...

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build a better omnichannel experience

Sponsored by: Adobe Published By: Research Desk Released: Jul 16, 2021

Eight out of 10 B2B companies say that an omnichannel strategy is critical to their future success.1 What is omnichannel commerce? If you sell through stores, distributors, marketplaces like Amazon or...

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digital supply chain summit

Sponsored by: Google Published By: Research Desk Released: Jul 14, 2021

Learn from your industry peers on how they are delivering exceptional customer experience, building resilient and sustainable supply chains, and running processes autonomously by leveraging the cloud....

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digital supply chain summit

Sponsored by: ServiceNow Published By: Research Desk Released: Jul 14, 2021

Learn from your industry peers on how they are delivering exceptional customer experience, building resilient and sustainable supply chains, and running processes autonomously by leveraging the cloud....

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