Customer Experience Whitepapers

better employee experience from a modern workforce management platform constellation resea...

Sponsored by: UKG Published By: Research Desk Released: Mar 25, 2021

See how MarketSource, a large managed staffing firm and UKG customer, was recently highlighted in a study conducted by Constellation Research, a Silicon Valley-based technology research and analyst fi...

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forrester tei report: adobe sign:

Sponsored by: Adobe Published By: Research Desk Released: Mar 23, 2021

Going from a manual, paper-based signature process to a digital one can give drastic improvements. Adobe Sign smooths and speeds business processes so you can improve the customer experience and get a...

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customer experience playbook

Sponsored by: microsoft Published By: Research Desk Released: Mar 18, 2021

Discover how to deliver an exceptional customer experience (CX) that positions you to win and keep more customers. Read the Customer Experience Playbook to explore the trends that are shaping custom...

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3 secrets to exceeding customer experience expectations

Sponsored by: Khoros Published By: Research Desk Released: Feb 09, 2021

In this checklist, you’ll learn exactly how your brand can deliver excellent customer experiences. Today’s customers have higher expectations than ever before. Every brand today knows that. Som...

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customer experience playbook

Sponsored by: MSFT Published By: Research Desk Released: Feb 03, 2021

Discover how to deliver an exceptional customer experience (CX) that positions you to win and keep more customers. Read the Customer Experience Playbook to explore the trends that are shaping custom...

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going beyond traditional mystery shopping to understand customer experience

Sponsored by: Premise Data Published By: Research Desk Released: Jan 29, 2021

COVID-19 has impacted economic function. Whether the impact is temporary or permanent is largely unknown. Consumer spending, sentiment and purchase patterns have been vastly altered since lockdowns...

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10242/a business case for customer data management

Sponsored by: Informatic Published By: Research Desk Released: Jan 07, 2021

Businesses today compete on customer experience, and great customer experiences require great data. So you need to present your organization's leaders with a compelling argument about the business val...

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10243/a cdos guide to customer intelligence

Sponsored by: Informatic Published By: Research Desk Released: Jan 07, 2021

Sweeping digital strategies have transformed marketing and are helping businesses improve customer experience. Customers now actively select companies based on how well the company anticipates their w...

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reimagining customer experience with fujitsu

Sponsored by: Fujitsu Published By: Research Desk Released: Jan 06, 2021

Customer expectations are entirely reshaping the business landscape. With each app they download and business they buy from, customers now expect a perfect mix of efficiency, convenience, and perso...

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build your experience: accelerate customer connections

Sponsored by: 8X8 Published By: Research Desk Released: Dec 13, 2020

It’s time to reimagine how you connect with customers and embrace a digitalfirst world. This eBook will give you a step-by-step guide to build and customize your customer experience using transfo...

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