customer experiences Archives | Page 4 of 6 | DemandTalk

Solutions for better customer experiences

solutions for better customer experiences

Published By: Research Desk Released: Jun 18, 2021

Customer contact centers are the face of your bank. But they often leave callers longing for more personalized, intuitive care. Google Cloud’s Contact Center AI (CCAI) solution is redefining the ...

Modernize Your Web Apps: 5 stories of creating better customer experiences through cloud migration

modernize your web apps: 5 stories of creating better customer experiences through cloud m...

Published By: Research Desk Released: Apr 16, 2021

The recent surge in digital demand has made customer experience a key differentiator for businesses. According to Gartner, “75 percent of organizations are now able to show that customer satisfactio...

It’s not just your products. It’s customer experience that counts.

it’s not just your products. it’s customer experience that counts.

Published By: Research Desk Released: Feb 25, 2021

Across every industry, many of the world's best and fastest-growing brands are using Adobe Experience Manager to deliver personalised content accurately and on time. Why should the target audience ...

The Ultimate Guide to Improving Contact Center Productivity

the ultimate guide to improving contact center productivity

Published By: Research Desk Released: Feb 17, 2021

Today, 79% of high-performing customer service agents believe their role is more strategic than it was two years ago.* As the literal voice of your business, contact center agents have the power to sh...

Working with Customer Data: From Collection to Activation

working with customer data: from collection to activation

Published By: Research Desk Released: Feb 08, 2021

Companies today are swimming in customer data. This data is critical for both creating engaging customer experiences and delivering substantial results from marketing efforts. Despite the sheer qua...

Delight Your Customer in Just Three Steps

delight your customer in just three steps

Published By: Research Desk Released: Feb 03, 2021

Creating highly relevant customer experiences is essential but failing to personalize thoughtfully actually decreases customer conversion and retention. Learn how to deliver personalized customer expe...

Proactively address issues to create superior customer experiences

proactively address issues to create superior customer experiences

Published By: Research Desk Released: Jan 08, 2021

Proactive customer service reduces contact center volumes and results in a better customer experience. Instead of learning about problems from your customers, you can get ahead of issues. See how five...

Quality CRM Data: The Key to Delivering Great Customer Experiences

quality crm data: the key to delivering great customer experiences

Published By: Research Desk Released: Dec 08, 2020

In a culture that relies heavily on social media, online reviews, and brand advocacy to gauge product and brand performance, your ability to deliver great customer experiences is key to rising above t...

Customer Workflows Book of Knowledge

customer workflows book of knowledge

Published By: Research Desk Released: Nov 05, 2020

Discover how your peers from 7-Eleven, Vodafone, KiwiBank, Basware, Lowe’s, and more deliver superior customer experiences. These quick-read summaries of their Knowledge 2020 breakout presentations ...

3-Step Guide to Modern Customer Service

3-step guide to modern customer service

Published By: Research Desk Released: Oct 20, 2020

Did you know that 82% of consumers reported being disappointed by brands in 2019? While anyone could have impacted those experiences, customer service departments bare the lion’s share of the burden...

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