customer experiences Whitepapers

delivering personalized content for dummies

Sponsored by: Adobe Published By: Research Desk Released: Sep 30, 2020

You need to create a powerful, secure, and scalable digital foundation in order to create optimized, personal, omnichannel customer experiences. Customers expect personalised, consistent experience...

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a 3-step guide to insurance transformation

Sponsored by: Mulesoft Published By: Research Desk Released: Aug 08, 2020

This white paper examines the current challenges insurers face in the industry and how a new IT operating model, based on API-led connectivity allows IT teams to unlock data from legacy systems and dr...

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flexing your abs: the ultimate guide to account-based sales

Sponsored by: Outreach Published By: Research Desk Released: Jun 09, 2020

To succeed in today’s B2B industry, it’s important to align your sales strategies to today’s B2B sales and buyer expectations for personalization. In fact, according to Accenture Interactive, �...

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mind the gap: what different generations want from retailers

Sponsored by: NetSuite Published By: Research Desk Released: Jun 05, 2020

Retail executives often talk about the need to improve the online and in-store customer experiences, drive in-store traffic, and to engage with customers in meaningful ways. However, this is easier sa...

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building better experiences (and bigger profits)

Sponsored by: Adobe Published By: Research Desk Released: Apr 28, 2020

Winning B2B commerce experiences start with the customer. Customer expectations are evolving fast in the B2B market. Long-term growth requires investment in the future, and seamless and intuitive c...

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digitally transform: 5 steps to financial services customer-centricity

Sponsored by: Hitachi Published By: Research Desk Released: Feb 19, 2020

A recent global study revealed that more than a third of financial institutions expect to undergo a major digital transformation over the next two years, emerging as significantly different companies ...

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banking e-book: how technology helps meet regulator and customer demands

Sponsored by: Hitachi Published By: Research Desk Released: Feb 19, 2020

The financial industry is being pressured simultaneously by two new forces: an increasingly stringent regulatory environment that requires new levels of data governance, and a shift to digital busines...

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gain a competitive edge and deliver remarkable customer experiences

Sponsored by: Microsoft Published By: Research Desk Released: Jan 29, 2020

Customer experience is paramount to achieving success with the apps you develop and sell. Develop software-as-a-service (SaaS) apps that dazzle your customers, lower their software ownership costs, an...

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transform your digital retail experience

Sponsored by: MuleSoft Published By: Research Desk Released: Jan 24, 2020

The world of retail is changing dramatically. Retailers used to have anonymous, transactional relationships with their customers; but now both retailers and customers want a deeper relationship. The r...

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build an it stack that’s just right for digital transformation

Sponsored by: Derive Technologies & HPE Published By: Research Desk Released: Dec 03, 2019

Legacy IT can’t support digital businesses. With infrastructure solutions such as HPE ProLiant DL325 and HPE ProLiant ML350 Gen10 Servers, powered by Intel® Xeon® Scalable processors, you can desi...

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